Plastic Parts Inc

"Working in the classic car restauration business for quite some time now, I´ve definately seen my share of repro and aftermarket parts. Some are of bad quality and some are even worse. Naturally I was not expecting too much, when one of our customers came in with his ´79 Coupe de Ville, telling me that he had bought some Body Fillers for the rear and wanted to get them mounted. While disassembling the old fillers, I discovered the PPI catalogue in the trunk and took a look at it. After reading "proud to be the # 1 plastic automotive replacements parts Company in the world" and "pre-drilled holes, ready for painting" as well as "100% Satisfaction Guarantee" my hopes where up high. Or at least a little higher than before. I was in for the surprise of my life. The short version is How am I going to explain to the owner of the Vehicle, that it took 2 days to fit the fillers and get them ready for painting !?!?!?!?!? The more detailed version is Pre-drilled holes really make work a lot easier, if they would be positioned correctly. Why is a part that is ment to be wedged in between 2 pieces of steel more than twice as thick as the original part?!? Some cuttings on the parts would´ve been more accurate if they would´ve used a chainsaw. Not a single one of the parts came even somewhat close to fitting. Ready for paint, my a.... Sure you could get them painted rightaway,just don´t expect them to fit. Who made you the #1 in the world??? I´m really not a friend of writing such recessions, but you folks had me fuming in anger for 2 days. I take pride in my work, seems like PPI couldn´t care less about their work."

"They had no problems taking my money at time of purchase . However, when part didn't arrive they said it would time to give me a confirmation of refund. Spoke with Todd who identified himself as the owner."

"They are the worst at doing business. Gave tracking # but never shipped the parts."

"If I could add negative stars I would. I ordered a part was assured it was the part I needed. When it came in, I called and they told me they would check with the warehouse because that wasn't the correct part. I never received a callback. Waited a few days and called back. The salesperson acted as if I never called. So we started over. Two weeks later after she assured me she would get it taken care of, I called back and was transferred to a rude "manager" who basically told me she wasn't going to do anything about this situation."