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About the OptumRx
OptumRx is a leading health institution located at 5700 Dot Com Court in Oviedo, Florida, United States. Specializing in pharmacy services, OptumRx offers a wide range of medications and health products to meet the needs of its customers. With a commitment to providing high-quality care and personalized service, this institution is a trusted destination for all your health and wellness needs. Visit OptumRx today for all your pharmacy and health store needs.
Reviews of OptumRx
"Run Away! Our Insurance switched our 90 day suppy orders to Optum Rx. Since switching 3-4 months ago I have had 4 near misses with running out of medications. The only reanson I didnt run out was due to Walgreens saving me with 10 day emergency supplies. You get 10 emails saying your order is processing, then in a 2 hour stretch you get one saying order delayed and another then saying its canceled. They repeatedly provide misinformation. "We contacted your Dr's office" (Dr's office has NO record of any contacts.) I even tried to update their system (Optum) with the correct fax number for the physician and they refused to follow up on it. I can only guess they somehow make money by not shipping patient medications... I can't see how my insurance company supports this, the lack of meds could send me to the hospital. That has to be more expensive then just giving me the needed medications. Not sure where to report them but they should be legally investigated for their business practices. In 8 years of mail order meds I've never had problems like these."
"I wish I would've seen the reviews before dealing with them. Total fraud! I was quoted an amount and by deliver the pills were 75% more expense! Completely ridiculous and unprofessional. Not sure how they aren't investigated."
"Was on the phone with them for 2 1/2 hours for my first prescription and long story short they don’t handle unithroid so sent me to cvc. Even though they are on my insurance card. Horrible"
"Have been FORCED to deal with this company due to insurance for a couple of years. Multiple different doctors in 3 diff states and have had the same problem everytime. Optum keeps canceling orders and always claim Dr. not responding to authorization requests even though Dr’s have all been able to show me evidence that they have responded multiple times. This has to be the most incompetent company I have felt with and I am amazed they can still hold a license to be a pharmacy."
"I am so sick and tired of their nonsense having to constantly call in for refills! I spoke to a supervisor who was reluctant to give me his name said it was John or Joe he was going to call me back when it was rectified. That was Monday today it's Friday. I just spoke to Ethel who's going to have a prescription resubmitted from my doctor so they can finally fill my prescription after one month?!? Let's see what happens I don't feel good about the chances"
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