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Walgreens Pharmacy
16900 East Colonial Drive, Orlando, Florida, United States
About the Walgreens Pharmacy
Walgreens Pharmacy is a trusted health and wellness institution located at 16900 East Colonial Drive in Orlando, Florida. As a full-service pharmacy and store, Walgreens offers a wide range of prescription medications, over-the-counter drugs, health products, and beauty supplies. With a team of knowledgeable pharmacists and staff, customers can expect personalized care and expert advice on their medication needs. Whether you're looking to refill a prescription, stock up on vitamins, or pick up some household essentials, Walgreens Pharmacy is your one-stop shop for all your health and wellness needs.
Photos of Walgreens Pharmacy
16900 E Colonial Dr, Orlando, FL 32820, United States
Opening hours of Walgreens Pharmacy
Monday:
14:00 - 21:00
Tuesday:
14:00 - 21:00
Wednesday:
14:00 - 21:00
Thursday:
14:00 - 21:00
Friday:
14:00 - 21:00
Saturday:
14:00 - 17:00
Sunday:
14:00 - 17:00
Reviews of Walgreens Pharmacy
"The normal store, but the staff is terrible, unfriendly, I don't know why they work in customer services with those attitudes, they threaten the experience of going to these places. Terrible service from the guy who attends. the specific boy."
"Great help talked to the lady's behind counter and they suggested medicines to help me get back to work"
"Nice people that works there"
"I’d like to say, the associates and managers at this store are amazing and genuinely nice! Pharmacist Ai-Thu though? Unbelievably unprofessional, rude, and just overall horrible at her job. I came in with a physical prescription for a medication which I need in order to function and is unfortunately experiencing a nation-wide shortage, straight from my appointment to this pharmacy because it was the only one that I was able to find in my area which had it in stock. She used every excuse in the book not to fill it, first saying I was a “red flagged” in their system because I used a different pharmacy the month prior (which no longer had it in stock this month for my refill). Then when I ran down the list of pharmacies I previously used and dates I filled it and explained why (which as a pharmacist she is already fully aware of) she lied and said they couldn’t accept my prescription because it was “tampered with” just because my Dr’s black pen ran out of ink while writing my address on the script and completed it with a new pen, which resulted in the ink being *slightly* darker in that section alone - it was obviously the same handwriting though. I countered this by asking if my provider could send in an electronic prescription in the morning so she could see it was valid, and she said if they do she’d only fill it this one time as a “courtesy” but since I’m “flagged” I’d have to go back to my original pharmacy after this “courtesy fill”, and then said couldn’t fill it for another few days even though I am already due. This entire interaction also took place via messages being sent through the pharmacy tech because she refused to come to the window and speak with me directly. I ended up finding a different Walgreens that I luckily also had it in stock and was given none of those lies or excuses by them, no mention of my prescription appearing “tampered with” nor of me being “flagged” in their system, they filled it that same day and even told me if they still had it in stock by the time I needed a refill, I could come get it filled there again. I actively work in healthcare, and previously worked in pharmacy benefits processing prescriptions myself. I am fully aware of federal regulations with controlled meds, what can make a prescription invalid, and the permitted time frame for refills which is why I always wait until I’m down to the last couple of days of my medication to go get a new prescription from my provider and always take it straight from their office to the pharmacy. This pharmacist uses her position in the form of a dictatorship to determine whose scripts she wants to fill and who’s she does not, and this is not right. She makes patients feel as though they are unimportant or drug seekers for simply trying to get their medication, and if this is how she approaches her job, she should not be employed. In all of my time taking this medication, I’ve never been made to feel the way I felt at this pharmacy. It’s disgusting that Walgreens would have someone like this employed at their facility, in charge of dispensing medication that for some people may be needed as a matter of life and death. Her lack of empathy or even the most basic display of customer service was astounding and beyond unacceptable. I know my review is just one of many, but I can only hope that in time I am able to go to this pharmacy and no longer find her there."
"This is my go to Walgreens.. I’ve always had a wonderful experience, whether it was in store purchasing or pick up.. this particular time I had to pick up meds, and I did my first order pickup for a few things because I could not enter the store.. it was extremely efficient and the associate who brought out my items was very pleasant and quick.. I recommend this location, and will continue to shop here.. Thank you for going the extra mile for me.. I appreciate you.."
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