Walgreens Pharmacy

"Awful service! And always a long line with a huge wait. I just switched to CVS which has much better service."

"Zero stars is most appropriate. It likely isn’t onsite staffs fault and I am never rude to them. Their automated system is awful. I have been on hold twice today trying to do an auto refill that, after auto prompts requires me to speak with someone on site - and yes, I still have 2 auto refills left per the prescription. It was 10 minutes on hold on the first call with 2 callers ahead of me throughout. On the second attempt, one hour later, same result. Though after 16 minutes I am down to one call. Not sure if that is because another caller gave up before me this time. There is always a long line when picking up in person. Never an issue at Walmart, Publix, Harris Teeter, Waas or others. Why is it only an issue here? My guess is the volume of business that is required by various plans and contracts to go to Walgreens is too high for that location to physically manage. They can only cram so many people to work back there. I will check with my plan today to find another option. Take your business elsewhere if that is an option. If not, consider mail order. Otherwise, you have my sympathy. But don’t take your frustration out on the people that work there."

"I'm giving 2 stars because Craig in the pharmacy was kind. My scripts were sent to them @2:30pm. I received a text message saying my scripts were ready to pick up at 3:55pm. I'm here at 4:45 to pick them up and Craig, very kindly, told me they are not ready! I have groceries in the car and I'm having to wait."

"There is a very nice woman that works there named Priscilla. She is lovely and so kind. The most helpful employee I've ever met in retail. However, there is a lady named Heather who belittled and made fun of the nice lady In public. I saw Heather laugh and bully the lady with another employee. Workplace harassment is not ok but it seems like Walgreens does not care about it. 5 stars for the kind woman, but 0 for the management at the store."

"The staff are wonderful. They deserve a metal for all the rude customers they have to deal with on a daily basis. I usually drop off my prescription and sit and wait for it. The amount of rude intitled people is crazy. I feel for them. And they keep a smile on their face through the verbal abuse they get. I have had nothing but great experiences with this pharmacy. And I've gone here for years."