Rick Case Volkswagen - Parts 3520 Weston Road, Davie, FL 33331

"Went in and asked for them to check out a noise. Turns out the care wouldn't make the noise while I was there. There was no charge. But the wait here has always been very long. With appointment or without"

"Came a few months ago and they barely had any vehicles in stock. Their garage was empty. We were helped by a salesman Gonzalo. We were undecided for a few months and came back today. We were greeted with a smiling face and was helped by salesman Martin. Very happy with our purchase. Great team. Everyone said hello and/or congratulations. The sales team agreed with all our terms. The financial advisor John helped us out and explained additional benefit options. Spent about 4hrs total w/ sales talk, looking over the vehicle one more time and paperwork. Karen closed us put. Great experience overall."

"The most horrendous experience of buying a car in my life. Maria, the finance advisor, and Javier, the seller, were extremely rude and inconsiderate about problems they had caused. After a month and half of purchasing my car, I had to back to redo the whole process of buying the car. No one ever notified us of these problems. We were the ones who figured it out when attempting to make our first payment. No one at the dealership ever apologized for this inconvenience or accepted their mistake, only stating it was a “common error” (not true). Overall, terrible service and left me furious with their treatment towards customers. DO NOT recommend coming here."

"From the experience that I had with Rick Case I can say that they very professional and care about their customers and everything... For the rest I'm just hoping they will stay like taht."