Fifth Third Bank & ATM

"In the last year my debit card has been taken at the ATM once after hours and once during business hours. I went inside and they checked and said my card wasn't in the machine. How is that possible? They gave me a temporary card until a new one arrived by mail. It's a hassle so I use the ATM at Publix with no issues. Also: They are always understaffed and busy inside and out. On 1/3/2024 I waited for 25 minutes with the drive thru line never moving so I left. I'll try again tomorrow. Ugh"

"A friend Who is a fifth third customer gave me a money order for $600 for a trip we were going on I had already paid for the trip, she was reimbursing me. I tried to deposit it at my bank. My bank said there’s something wrong with the micr encoding on this and it said this was issued in Kentucky their corporate offices in Ohio, so it looks suspicious. Take it over to another fifth third branch and see if they can figure out the micr encoding to know how to draft this to draw it against the branch where this was issued in Palm Harbor Florida. I then drove to a fifth branch where I live and was told they can’t wait on me because I am not a customer. They can only serve their customers I said well where does that leave me then with this instrument that was issued to me and they said you need to return it to your friend and have her issue another form of payment and we suggest you send it certified mail in case it gets lost because it was a money order. I did as I was instructed my friend received it. She signed for it. She took it today to her fifth third branch in Palm Harbor where she is a customer and they told her that they had to wait for it to the voiding of that instrument to be approved and it could take two or three business days no apologies and they told her that they were going to charge her $10 to draft a cashiers check to issue to me for the payment. I had spoken to the branch manager and said this is ridiculous. How can you charge a customer when it was your branches fault she said I am not allowed to waive any fees at all , I said then I need to talk to your manager she said you can try but I don’t think it’ll do you any good! So that’s fifth third Customer Service I think maybe I should take back my one star rating I don’t think they get anything I think the devil does his do through fifth third."

"Asked for all my information ss number included to deny me to cash a check.written from a title company from their bank.lol pretty sorry bank if they won't cash thier own check lmfao....never would do business with them"

"Customer service representative very testy when I asked her a question about my account. What's up with that . Have been a 5/3 Bank customer for over 5 years. Maybe just having a bad day?"

"It has been 10 days & I still cannot get my IRA out of 5/3rd Bank in Palm Harbor, FL. They want to blame everyone else. I called corp office & get people I don't understand. Had accounts with 5/3rd & they don't pay any interest. Transferring to another bank that has a lot better interest rates. Jerry"