Fifth Third Bank & ATM 95 Price Street, Naples, FL 34113

"This place should get zero stars. I have never and never will bank here, and you shouldn't either. The only one who had an account here was my late mother, who passed away in Feb 2023. Closing her accounts has been a real nightmare. The slogan here is apparently "the customer is always wrong." Last month, my father deposited a check from the hospital for this account. The money wasn't credited to the account. The hospital is saying the check has been cashed. Another check was deposited and was cleared by the bank. This bank refuses to investigate what happened to the missing check and set the matters straight. It's a case of either gross incompetence or avoidance of good customer service. My father will be very happy once he closes this account for good."

"Pleasant staff, convenient location, good drive throughs access."

"I needed to come and give a huge recognition to Jorge Rojas from this branch. Every single time I come in, he goes out of his way to make it a positive experience. I drive an extra 10 minutes to come to this branch because he just provides better overall customer service than the branch closer to my house. I hope he is acknowledged for his hard work and patience with his clients. Thank you for all your help today and every day!"

"Thank you for giving my money back.. I was traveling and did not use this account for over a year leaving a fee to accumulate. Thank you for your understanding and adjusting my account to better manage my current usage."

"Excellent bank and the last bastion of which in my humble opinion. The manager actually said that the customer was king as well as job security. I haven't heard anything like that since the 70's What a pleasure to do business with them!"