Fifth Third Bank & ATM 6601 Manatee Avenue West, Bradenton, FL 34209

"The boss lady with black hair needs to work on her hospitality."

"I have to say, I’m extremely disappointed by this branch for many reasons. My family has been banking with them for over 20 years and since I’ve been a client this past year, I would RUN. The first issue I had was that one of the employees (probably Arceile Gedewoltz, my disabled mom was there) broke the key to my safe deposit box and it took them 2 weeks to get it resolved. Can you imagine not being able to get to your things during an emergency and they have nothing to say….poor customer service and what negligences. On 12/7, I deposited my check through the ATM which I have been doing with no problems. On 12/8, I had called them and asked where my deposit was not in my account, and Arceile Gadewoltz (bank teller) was extremely disrespectful and told me that this was policy since I had one overdraft fee of $40 and my check was going to be frozen for 10 days. I keep my account up to date, they never offered overdraft fees which I’ve always had at Wells Fargo. They never told me if I deposited my check through the ATM, my funds would be frozen for 10 days. Shame on them, this is my lively hood and my car had just been stolen from Sarasota memorial and needed these funds to get a car, ect. She was extremely rude, which made me rude. Then she called the next day and said she released the funds to my account, but guess what? She locked my debit card so that I still could not use my funds. What malice? I have never in my life experience such horrific customer service and the control that this bank teller thought she had. I’m so disgusted by her behavior and the bank it’s self. I went into the branch the following Tuesday to close out all my accounts and my security box. I would stay far away from this branch and Fifth Third Bank on Manatee Ave W, as they clearly do not care about their clients and only about the control they have over your lively hood! I will be contact Corp on this series of event's"

"opened a commercial account in 20 minutes, Dee Dee was informative,concise, and able to answer all my questions; good to find a bank that can meet all your needs. Regards George Hicks"

"Showing you pictures of the inside of this bank would be like a movie spoiler. Let’s just say you will be pleasantly surprised when you walk in for the first time AND each time thereafter! Alicia greeted me, made me feel like super awesome royalty, showed me around and helped me pick the right kind of accounts. What a great experience I had!!!"