TD Bank

"I arrived on time today for a scheduled appointment with Maria Friedman that I made online. When I arrived I was told that she had just left, I said "Are you sure? I have an appointment" and preceded to show her my confirmation. She said, well sorry, she left! I said, Well I guess that just made up my mind for me and I do not want to give TDBANK my business. I had just come from a meeting at Chase bank and it was clean and the entire staff was friendly and knowledgeable and I truly felt valued. My experience with TDBANK was the exact opposite of that. The lobby was filthy, the were smudges all over the doors and windows, like they had not been cleaned in a year and the staff was rude and unhelpful! Maria Friedman called as I was pulling into my driveway making lame excuses for why she was not there for my scheduled meeting and I explained to her exactly why TDBANK will never get my business! Terrible customer Service, They don't care about their customers and it is filthy! STAY AWAY!!!!"

"I come in once a month and deposit over 40 checks. Its a lot of work for them but No one ever complains. They treat you like family. They all say "hello Rob" when i come in. I have been in on over 10 separate occasions to get documents notarized. Its a great place to bank. Thank you guys for all that you do. You guys are the best! Not sure about some of the other reviews i see below. One guy was mad because they didn't waive a check fee. lol. I guess some people are natural born complainers. Might be some internal issues there."

"I usually go through to drive through and it's the same woman who was never polite with me always seems like she's mad at the world. Today I come inside the store because I needed a cashier's check. I was surprised there was a fee because usually it's wave that the other branches I get this check written for. The woman was very condescending and was putting me down for thinking such a thing and I felt that was so impolite but considering my history with her I wasn't surprised with her condescending impolite nature. I'm really fed up with how TD Bank's been treating me and I may not be one of your richest clients but I haven't maintaining close to the 5 to 10,000 balance at all times and I know that's worth something. If I'm worthless maybe I should take my business elsewhere"

"This branch reminds me of the Cheers song - want to go somewhere that everyone knows your name. The people at the Tequesta branch of TD bank are super friendly. They all know my name. And they are super helpful. If you have any issues, believe me, you want to work with people who know you. I would highly recommend opening up an account at the Tequesta branch of TD bank. Friends of mine - who do not bank at TD Bank, have told me how miserable their banks are. I wonder why they don't change."

"The most unfriendly staff I have met. Tried to do a cash withdrawal from a card to deposit but the staff had NO idea how to actually do that. They told me to make 12 withdrawals from the ATM and bring them cash or go to a competing bank and do a cash withdrawal. I went to a different TD Bank and the process was completed without issue... And with a significantly better attitude. Maybe these people should be at a job where they actually want to do the work."