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PNC Bank
9550 San Jose Boulevard, Jacksonville, Florida, United States
About the PNC Bank
PNC Bank is a trusted financial institution located at 9550 San Jose Boulevard in Jacksonville, Florida. As a leading bank in the United States, PNC offers a wide range of banking services including checking and savings accounts, loans, mortgages, and investment options. With convenient ATM locations and online banking services, PNC Bank provides customers with easy access to their finances. Visit PNC Bank today to experience top-notch customer service and secure financial solutions.
Photos of PNC Bank
9550 San Jose Blvd, Jacksonville, FL 32257, United States
Opening hours of PNC Bank
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of PNC Bank
"On January 26 I went into the branch to make a withdrawal at the teller due to me not having my debit card yet. The lady who works at the door I forgot her name was very polite and professional as she welcomed me into the branch and she also admired my Prince Purple Rain Shirt. As for my experience with the lady at the teller window, very professional and courtous asking how was my day even said hello to me. Very great visit and they get a 5 star from me."
"Extremely poor customer service by one of the bankers here. I am giving 1 star because the tellers and a gentleman named Jason were very helpful and personable. It would have been a great experience if it wasn’t for the one individual. I Brought my cousin in to finish setting up her account and given all kinds of run around and claiming she needed numerous types of identification despite providing her valid drivers license and other government issued IDs. Every time she presented another form of ID it was all of a sudden “not the proper type of ID.” When I asked for a solution, all I was told was there was nothing they could do. Very odd because all we needed was for them to issue her a debit card from an account she had already set up. Seemed like they just didn’t want to have to go through the steps of creating a card. I was very surprised by the poor customer service because my husband and I have been banking with PNC for years (hence why I suggested my cousin use them). We will all be reconsidering our banking needs going forward."
"Jackie a manager at this location treated my father as common criminal. PNC just had just bought by BBVA where my father had banked for years. My 86 year old father had fraud on his cc in the interim and he called the cc dept for help and they told him he had to visit the branch. But they actually froze his bank account…literally no access to his SSI benefits , pension , 401k everything and he had all his bills coming out of this account. And unfortunately he went to the San José blvd location this woman Jackie blamed him. She blamed him! Because he speaks 2 languages and has to translate from English to Spanish ?? And hadn’t explained things correctly to the representative. My father speaks perfect English with no accent and even if he did. How could she say that to a customer. I have no words . . Just a painful example of racism and ageism. Worst service ever I’ve ever seen from a “manager” Thank Goodness for an actual manager Sally Saxon, she finally resolved everything at the Bartram location. Needless to say he now banks elsewhere."
"The staff was very friendly and hospitable. Kye' and Brittany introduced themselves and made the experience even better. Brittany was very knowledgeable on the products as she helped me open my account and also offered great tips and financial advice. Definitely worth the drive down and I look forward to continue to do bu.iness with this branch. Highly recommended"
"After just one visit i can say this was the best banking experience EVER. Mrs. Roberts was very knowledgeable and friendly, obviously loves what she does. I did not get to interact directly with the tellers, but they greeted me with a nice smile and made feel at home from the start. Awesome location."
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