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Bank of America (with Drive-thru ATM)
2412 Pine Ridge Road, Naples, Florida, United States
About the Bank of America (with Drive-thru ATM)
Bank of America, located at 2412 Pine Ridge Road in Naples, Florida, is a trusted financial institution offering a wide range of banking services. With a convenient drive-thru ATM on site, customers can easily access their accounts and complete transactions without ever having to leave their vehicle. Whether you need to deposit a check, withdraw cash, or speak with a banker, Bank of America is here to provide efficient and reliable service. Visit us today to experience the convenience and security of banking with one of the largest financial institutions in the United States.
Photos of Bank of America (with Drive-thru ATM)
2412 Pine Ridge Rd, Naples, FL 34109, United States
Opening hours of Bank of America (with Drive-thru ATM)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Bank of America (with Drive-thru ATM)
"Been to this branch and the one on Golden Gate Blvd, as a result of my bad experience at the Pine Ridge location. The business manager was knowledgeable, but they omit information, by not sharing with you how long your checks might be held, opting for a sad reply that that's up to their "Back Office." Be that as it may, they should still tell you up front?! They don't. They take the line of least resistance and keep their mouths shut. The worst customer service experience. I've worked customer service my entire career of 33+ years. I know what I'm talking about I was treate with contempt. So, I took my business elsewhere! All banks may operate similarly, but Raul Medina from Regions in Ft Myers, stated the facts as facts, buy at least I was properly informed and treated with respect."
"Very rude and doesn’t care about customer requirements. Just asked for 1 document notary, says too busy to have anyone look at it when there are only 1 person sitting in the lobby."
"This review is written solely on what I witnessed at this Bank of America, not for the service that I received personally with my Business Relations representative Bernadette, which was great. PEYTON- the assistant manager at the branch completely belittled an older gentlemen who came in looking for assistance with his mobile banking. She gave him the biggest condescending attitude I have ever witnessed in customer service. The man was in his late 70s, it is obvious that he may not have the most updated skills when it comes to mobile features and apps. I felt terrible for the man after the way she spoke to him. I'm sure his issues were resolved, but a little kindness goes a long way. If Peyton wants to continue in this industry, I would consider signing her up for Customer Service classes where she can definitely learn a thing about respect, common courtesy and how to keep her tone down. If this is the banking customer service that Bank of America is providing, then I will consider finding a bank with a little more compassion, especially towards the elderly! I did mention my concerns to her and she completely brushed them off. I will also be reporting her directly with her superiors."
"I went to open my first bank account with bank of america and i have to thank Maria Briceno for her assistance, she made the process easy and quick, she was super kind, always smiling and answered all my questions, definitely i would recommend this bank and her as a banker."
"I’ve had a great customer service experience at this branch. I worked with Eric Johnson, small business consultant. He was very knowledgeable, professional, kind and efficient. He’s an asset to BOA."
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