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Truist
1299 South Missouri Avenue, Clearwater, Florida, United States
About the Truist
Truist is a financial institution located at 1299 South Missouri Avenue in Clearwater, Florida, United States. As a bank, Truist offers a range of services including loans, deposit accounts, trust and investment management, securities, brokerage accounts, insurance, and mortgage products. Truist also provides advisory services through its affiliates such as Truist Advisory Services, Inc. and GFO Advisory Services, LLC. Customers can find the right loan or credit card by pre-qualifying with Truist. Additionally, Truist offers resources for consumers with Limited English Proficiency, including translation services. Please note that tax and legal advice is not provided by Truist, and customers should consult their individual professionals for guidance on these matters.
Photos of Truist
1299 S Missouri Ave, Clearwater, FL 33756, United States
Opening hours of Truist
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Truist
"the worst customer service I've ever experienced."
"I was walking from Publix toward Lakeview to go home with my groceries. Passing by the bank to reach the road, I slipped on the wet walkway of the bank and sprained my wrist. Luckily I had no glass in my bags to break. The bank needs to scrub the very slippery when wet walkway before they face public lawsuits. Very dangerous and neglectful of the bank not to maintain safe walkways."
"Me and my family have been working with this bank branch for around 6 years and we are very happy and satisfied for all the services and the human collaboration we have. Alisa and Nick are wonderful and very helpful. Highly recommend!"
"Extremely disappointed in this branch. Nick needs customer service training. I've been waiting for a call back from him for over a WEEK. All I wanted to do was open a new joint account with my mother. However, it seems they will only open an account if she comes to the branch in person, which is not possible because she is physically disabled. I suggested telephone and video as an alternative but all I got was "I'll ask for an exception" and never even got a call back. If my mother had a million dollars to deposit, I think I would have a much easier time. I will be moving my accounts from Truist, I've had enough. and this latest experience confirms I am making the right decision. Hey Truist, have you ever heard of the ADA? Because you are refusing my mother's right to financial services based on her disability. Maybe you should study up on it. And also revisit customer service skills. It's basic professional courtesy to call the customer back, even if you don't yet have an answer. I'm done with Truist."
"I opened an account here two years ago. Since then I have always been a small depositor. I mostly opened the account because my pay checks are drawn on this bank and doing so saved me money. Despite rarely having more than a few hundred dollars in the account at any time, they have treated me like I was their biggest depositor every single time. They are the nicest people. They bend over backwards to help you whenever they can. I don't think I have ever waited more than about two minutes in line and most of the time I can just walk right up to a teller without any lines at all. This is by far the best bank I have ever done business with since 1976."
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