SouthState Bank 1815 State Road 60, Valrico, FL 33594

"Great customer service and everyone is pleasant and helpful."

"I’ve Been Banking With South State For 2 Years And I Haven’t Regretted It since The Bankers Are Very Supportive I Personally Bank With Ashlyn She Is Amazing And Kind I Would Recommend South State To Anyone I Know"

"This bank has the worst customer service ever. I have multiple businesses with south state bank. I would not recommend this branch to anyone. Today I had no other option but to come here because the bank I normally go to I already passed by it and forgot to do a deposit. Today, The assistant manager Amy Bauman kicked me out of the branch because my cash wasn’t organized the way she wanted them. While she was kicking me out. She crossed her hands behind the counter showing her power at the bank. Which is really sad. I had coins that was already rolled and that fell from the counter to the floor. Not one person helped or asked to help me. Joe I think the general manger standed behind me and just watched all this happen and just walked me outside. If this bank had better Managers this bank would be more busier than it currently is. I have gone to different branches. I’ve always felt appreciated everywhere else. But here! I try not to go to this branch. Only if I have no other option. But today is the last time that I will be going here. They treat people like they don’t want people to come there. The teller felt bad the way she treated me and said sorry. I told her not to apologize you did nothing wrong. The person in charge of this branch should be notified. If the person in charge is Joe. Best of luck to this branch."

"I went here yesterday to open a new account. The process was super easy and Ashleyn was very efficient. I was in and out in less than 20 minutes. They print their own debit cards so you will never have to wait in the mail for yours, which I think is a bonus."

"Hours have not updated Lobby closes at 2pm with no signage to indicate the change on either Google or the store front. A 120 minute call into customer service to tell me the only thing they can help with is send me to a branch for more info. And the branch to immediately scoff that customer service/customer care could not assist over the phone. This place has a lot of great mortgage officers, unfortunately their teller and customer facing staff is either under trained or under paid to care for the customer."