FAIRWINDS Credit Union

"My outlook on life is to do no harm, these ratings can affect public perception of a company so I would much rather give a 5 star to the branch that's that gave legendary customer service as opposed to a 1 star to the branch that was very dismissive. Crystal you and your staff over there at 1621 S. in Apopka is doing an Awesome job for your clients your customers. I had a simpler request no loans, just a letter of reference. Crystal who was quite cordial brought me to her office, had me explain the reasoning, then proceeded to asked me the relevant questions, did her research and promptly wrote the reference. Total inner action time 15 mins. She thank me for being a fairwinds member for 27 years. I thanked her for her Awesome Customer Service, we shook hands and parted ways. On my way out that's myself this is why I'm with the fairwinds family. That's what should have happened at the Longwood/Wekiva Branch when I went there hours earlier. Your lucky, I came this close to giving a 1star rating. I don't know how you got your 4.6 rating, maybe it because there are more people out there like me that chooses to do no harm."

"I’m very Happy to open the account here with the Manager Edwin Adames! He really explain the benefit of the account that I opened and he is very professional and knowledgable! Thank you for your help! Ful recommended!!!"

"Aubrey was super nice and helpful! I had hundreds of dollars in rewards with my fairwinds credit card and had no idea they existed. She walked me through the whole process of redeeming them, which she made super simple, but I would have never known about it had she not said anything. I'm really glad I stopped at this fairwinds while at work because the one near my house has never pointed this out to me! Thank you so much Aubrey, you made my day!"

"Yelena helped to understand my credit and how to improve it over time! I like that she is direct and consistent with her response time via call and email. I will defiantly recommend her!"

"Yelena was such a huge help with supplying me with all the information I needed to have the best chances to get approved for an auto loan. She went beyond any traditional bank would ever go, I wanted to get approved for a loan quickly so I can secure funds for a private-party auto sale. She returned with no less than superior service to ensure everything was lined up for a fast and easy application process. Thanks once again!"