Bank of America (with Drive-thru ATM)
8320 Hanley Road, Tampa, Florida 33634
About the Bank of America (with Drive-thru ATM)
Bank of America is a reputable financial institution located at 8320 Hanley Road in Tampa, Florida. Offering a variety of banking and financial services, customers can conveniently access their accounts through the drive-thru ATM located on the premises. With a commitment to providing excellent customer service and innovative financial solutions, Bank of America is a trusted choice for individuals and businesses looking to manage their finances effectively.
Photos of Bank of America (with Drive-thru ATM)
8320 Hanley Rd, Tampa, FL 33634, United States
Opening hours of Bank of America (with Drive-thru ATM)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Bank of America (with Drive-thru ATM)
"So glad to be closing my account with this garbage bank after being a member for over a decade. They do not value their customers. Customer service is horrendous. Unhelpful tellers are rude and not willing to help. Had to call corporate customer service and wait on hold 20+ mins."
"It took me a lot to finally write this review. The fact that there’s only been one teller at this location for a long time after 2 locations on Hillsborough have been closed for a couple of years is ridiculous. This leaves Hanley the only option unless we drive to Carrollwood. My complaint is about the ONLY lady working behind the counter. One of my employees left crying a couple of months ago because she said the signature on the check didn’t match. This is our business checks issued by BOA and it’s a stamp signature issued by BOA. Not a hand signed... STAMPED like every other check written to our employees. Next we have a check made out to us from insurance company that she again would not let us deposit 3 different times due to signatures as well comically that need to be stamped. Finally got a new check weeks later because she would not accept prior and now my husband couldn’t deposit because I wasn’t there even though I signed. It feels like she enjoys being difficult. We have multi million dollar businesses plus 3 personal accounts here. I do not feel like a valued customer and she treats people like they are criminal and a nuisance to her. We will be moving our business accounts elsewhere so we don’t have to deal with her specifically. Oh and I even took a video of us "signing" the check with the stamp after she ripped up the first to prove to her that it was real. DISGUSTING the way she treats people"
",Sidney Cobos has been the most delightful contact for my wife and I when we come to Tampa Florida. He understands our needs as residents of another country and has helped us for over five years since moving to Florida. Please consider him your most important employee, since we consider him our best connection to B of A."
"Beware this branch the Race Track Rd location is much better. There is little to no parking. The staff here need to be trained or replaced they don't care how long they make you wait to be seen I have spent over an hour here for simple account paperwork and teller service is usually 45 mins. A very bad recent visit here due to Wanda verbally berate (shouting) at a man in Spanish, I was shocked by the aggressive and angry treatment of this customer. Simply egregious behavior. A complete and unpleasant waste of time."
"Like others I too have experienced the 1 teller servicing many people with lines out the door at this branch on numerous occasions. At another BOA branch I go to the manager there proactively moves the line by helping to process long or complicated transactions or asks underutilized staff to help out. Not this one. He just stands there. On a recent visit I saw 3 tellers behind the counter, which is rare. 1 was working 2 were chatting. A customer in front took 30 mins. The line grew. When it was my turn I asked the teller why the other 2 tellers cant assist to shorten the line. I was told they were busy. I said yes they are busy chatting. At this point teller 2 finally stopped chatting and came over to teller 1 and told me I am being rude. So they can help, but only to be abusive after questioning their service. They then said If I don't like it I can go elsewhere - which I have since done. Worst bank branch of any of the many banks I have ever visited."
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