Karma and Luck- Aventura Mall

"I purchased two bracelets and attempted to get a refund at the Aventura Mall store. Unfortunately, they only offered an exchange, and the customer service was unsatisfactory. Despite being a long-time customer, I am now facing difficulties resolving this issue in my hometown, and the overall customer service experience has been disappointing."

"Poor Quality and Unhelpful Service Received a $100+ bracelet from Karma and Luck as a gift, only for it to break within months. Contacted customer service, but they won't help without a receipt. Disappointed with the product quality and unresponsive service. Can't recommend due to the high cost and lack of support."

"Service was terrible. Lady with blonde hair to her shoulders was on the phone took about 15 minutes before she came to check on us. She pertained to correct merchandise that's was fine as she stood close by and when we walked out she closed the door immediately. I will never shop there again racism was shown heavy 10/4/23 at approximately 6pm .. don't go there.. looking for positive energy and she had negative energy"

"I’m in love with this Beautiful place. For you or for gifts given. Go and check you going to feel in love with every detail, you start feel the good vibrations of spirit intentions for you and others. All the staff are nice."

"What a neat and beautiful store! Everything here is handmade so the quality is extremely high. The staff are friendly and not pushy. They'll even give you a "menu" if you're not sure what each stone or symbol means. Be sure to visit and see how gorgeous the store is!"