Cartier 19501 Biscayne Boulevard, Aventura, FL 33180

"Absolutely the worst customer service ever. They are so nasty. Very long time and very loyal cartier customer. Rude was an understatement. Mean might be a good word"

"Popped by visiting from out of town and the staff was less then eager to even look my way. Barely approached my wife and I and only spoke to us when we asked if someone works here that can actually help out. I guess if you’re not dripped in jewelry from head to toe they won’t bother with you. Will find another Cartier store for next time we’re in town."

"I had an appointment scheduled for today and I show up on time after driving for an hour only to see a locked door with a handwritten note saying “closed” Now this is number one in not caring for your customers They were able to sent me an email to confirm my appointment 2 days ago to make sure I would be there but they’re unable to call, text or email me to let me know they would be closed"

"I was so happy to visit this Cartier store in Aventura Mall today. It was my best experience with Cartier ever. SA Gina Handberry is the nicest and kindest person I’ve ever met at Cartier store. I am so happy I came here and had a pleasure to deal with her. Amazing woman. Thank you so much Gina and I’ll definitely be back to you for my next Cartier purchase. Sincerely, Mariia Belskaia"

"Feliz treated us like royalty. He is so knowledgeable about everything in this store. He suggested we purchase this amazing perfume by Cartier with oud and it’s intoxicating. He found my size (14) which is very rare in the rose gold clash bracelet. There is nothing this guy can’t do. We will return and buy more from him. Thank you Felix!"