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McCoy Federal Credit Union
35 West Michigan Street, Orlando, Florida 32806
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About the McCoy Federal Credit Union
McCoy Federal Credit Union is a finance institution located at 35 West Michigan Street in Orlando, Florida, United States. Please note that the alternate website you may be visiting is not operated or controlled by McCoy Federal Credit Union. While we have approved this site as a reliable partner, we advise you to review their privacy and security policies as they may differ from ours. At McCoy Federal Credit Union, we strive to provide trusted financial services to our members.
Photos of McCoy Federal Credit Union
35 W Michigan St, Orlando, FL 32806, United States
Opening hours of McCoy Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of McCoy Federal Credit Union
"Jennie & Martha were a complete waste of time!! My disabled mom came in to make a deposit and they decided to give her a hard time!!! Very unprofessional and wasted so much of her time which if she could see she could have just done at the atm!! I explained To them she was on a time schedule and they blatantly told her they do not care!! Take the extra trip and go to Lb mcccleod branch because orange Ave is the worse!! Will be reaching out to corporate today as well"
"I would like to give a shout-out to Cyria Odom, at the Michigan St. Office. She went above and beyond to help me resolve my malfunctioning credit card issue during the busy holiday time. Much appreciated! Great customer care! Even received a follow-up call. Thank you."
"I have been a McCoy member for about 10 years and it’s all because of MY personal Banker Jennie Albarran!!! She is an amazing person!!!! She gives the best advice when it come to finance. I have my car note and some other accounts with McCoy. She keeps me up to date with any promotions the bank is having. I consider Jennie as an old friend at this point since I can sit a talk with her for hours. Her customer services is 200%, very very welcoming and takes her time to explain everything. Keep shining like the star you are and thank you for everything you do for me ❤️"
"I called into the main line and was fortunate that Martha Neal was the representative who answered my call. To say she was knowledgeable, warm and welcoming would be inadequate, Martha listened to me and was the consummate professional in assisting me to the full resolution of my queries. Martha made me feel valued as a customer."
"I needed to get my debit card replaced. I like McCoy federal and have been banking with them for years. Except when I need to replace a debit card. They make you jump through hoops. Before it was just a simple phone call you spoke with someone at the bank your old card was cancelled and a new one would be sent out to you, most banks work that why it's basically pain free. Now with McCoy you call the number on the card, you go through the prompts and then they transfer you to a third party no longer McCoy federal processing your card. The third party cancels your card and then tells you that you need to drive to your local branch to go get a new card ordered. So now you have to take time away from work because they don't open on weekends and their hours of operation are from 9: 00am to 5: 00pm.You go to the branch you order your new card and then wait about 2 weeks 7 to 10 days to get your new card. Most banks you get your replacement card in 5 to 7 days. This is why I give them four stars instead of five."
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