Orlando Credit Union - Semoran

"I’m a new customer at this credit union bank and I’m super disappointed with the treatment they give their clients. I called few times to ask questions about my account and each time they answer, I get a bad attitude from them people. I’m about to start looking for another bank . It’s just so aggravating"

"If you have a family member with this bank and your family member owes money this bank will withdraw it out of your account. I do not trust them with my money. Now I’m short on bills. I would recommend this bank to hear the conversation Felix had with my family member and better coach him on how to properly speak to people because no one disrespected him. Mind you we’ve been with this bank for 10 years. Thank you Felix from Orlando Credit Union you are a good example on how to loose loyal customers."

"oh my goodness after being a satisfied client of OCU for almost a year i am absolutely floored at what they have done to me and my family! After asking them for over draft privileges and being told no due to not having a direct deposit, they approved it allowing over $600 to go through with 250$ in insufficient funds!! I called to fix the situation which was their fault, and was told i no longer could use my account and if my account wasn’t brought to a positive standing in 45 days ir would be written off and sent to check systems! DO NOT BANK WITH THEM!! I REPEAT, DO NOT BANK WITH THEM! JACKIE ESPECIALLY IS SOMETHING ELSE."

"I just recently applied for a car loan and had the most professional and helpful experience you can ask for from a bank. I was helped by Wanda Fontañez. Not only was she very helpful but she even got me approved for a personal loan to consolidate all my debt. Couldn't be happier with the customer service and professionalism from this credit union. If you need any kind of loan definitely the person to call. Wanda will help."

"I've have been banking with Orlando Federal Credit for 5+ years. There are many reasons I'm still a customer here, they offer a very affordable loans rate, low monthly fees, in my case no monthly fees because I have a loan and a credit card. Besides that, I love the customer service. Wanda at the Semoran location, always goes the extra mile to help me. I'm very pleased and satisfied with them."