Twisted Branches Jacksonville Flrst Crp

"This florist ROCKS! I definitely recommend. Received a beautiful bouquet of sunflowers for my birthday, but flowers started breaking down day three. Called, got an apology and scheduled delivery for a new bouquet that just arrived. I am beyond happy & pleased."

"Don’t bother calling. No one ever answers. Don’t bother sending a Facebook message because the owner’s wife will ignore you. People have to go in person if there are any issues. The flowers I did receive which were for another person died within 3 days. However the person who did receive my flowers called my personal cell (personal info on cards) to tell me how beautiful my flowers were and to talk about our shared birthday."

"Buyer Beware! Terrible Customer Service! One star is too many. Ordered a standing spray for a funeral service but the family never received them. I talked to the owner and she was extremely rude and refused to refund or help me in any way. I will be reporting to FTD."

"I just received a wonderful surprise, of a beautiful bouquet of flowers from a very caring, thoughtful and generous loved one, who I'm sure paid good money for this arrangement. However, I am extremely disappointed in the vase that was chosen by this establishment for the flowers. They left the $1.00 sticker on the bottom of the vase, it was spray painted, which dried with drips of paint on two sides and a scratch mark on a different side. If feels like I received flowers from a garage sale."

"I want to thank Twisted Branches for the beautiful birthday cake flowers that you delivered today to my daughter. You went out of your way to make a good presentation. It even looked better than the picture on the universal flower ordering site that i used to order it. Excellent job! We weren't able to travel to be with her this year due to the "virus" but we were able to face time and enjoy singing to her and watching her blow out the candles on top of her "cake". The flowers looked so happy and the yellow rose in the center reminded us of the yellow rose of Texas which is where we are from. Our daughter is a transplant to Florida. The two side cupcakes were a great addition. Thanks for helping us make her day a little special. It is appreciated."