Fifth Third Bank & ATM
3642 University Boulevard West, Jacksonville, Florida 32217
About the Business
Fifth Third Bank & ATM is a financial institution located at 3642 University Boulevard West in Jacksonville, Florida, United States. As a full-service bank, it offers a wide range of banking services including checking accounts, savings accounts, loans, and investment options. The ATM located at this branch provides convenient access to cash withdrawals and other banking transactions for customers on-the-go. With a commitment to customer service and financial expertise, Fifth Third Bank & ATM is dedicated to helping individuals and businesses achieve their financial goals.
Photos
Contacts
3642 University Blvd W, Jacksonville, FL 32217, United States
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"This is MY bank! Great service and a bank that I can trust. One of the oldest banks in America! Since 1858!"
"I walked in to get a tax document today Lady was rude! I politely asked her if it would be a long process to close my account She said no and had me out of there in less than 15 minutes. Not once did she ask if I wanted to invest the cash into a CD or if she could keep my business. I Hope someone from corporate looks into how much cash was in the account I closed. I’ve never had this experience with any other banking center except fifth third."
"I love my fifth third bank. They are always willing to help me whenever I come by. My personal banker Sashani helps me with my budgeting! I am a happy customer"
"You shouldn't bank with this company. Even wells fargo who has been taken to court for screwing customers has better customer service than these guys.... First: Spent 1hour47min on hold last night 2nd: Spent 1h 58min in office today 3rd: Spent 38min on hold today 4th-5th Had 2 phone appointments not kept Was told that an urgent matter for today would get a "call back from a supervisor in 3 business days" SERIOUSLY? IT WON'T MATTER AFTER TODAY!!! 6th: 43min Called a branch I thought was corporate in ohio that finally got my account unlocked but hopefully it's not too late.... Which this is all I was asking the entire time!!! I had the money in there they just locked my account right when I needed to pay something that has a big late fee if not paid.... I have multiple bank accounts with other financial institutions and I have more than enough money in this account to pay the bill but your customer service refuses to help or get a manager that can do anything today...... Everything was wait for days for a reply to something that has to be done today or I get a huge late fee even tho I have double the bill in my account... REDICULOUS! I plan to also send this to BBB and close my account here! NEVER BANK HERE PEOPLE. Reply to owner. I have already been waiting on the phone for you guys for many hours already. Not much you can do now to make up for it"
"It has been a while (2019) since I left 5th Third but the boredom of Covid-19 isolation has given me time to comment about my reason for leaving. I had a dispute where the debit card for our personal account was compromised. Someone hacked it. We told the truth and the bank lied i guess so that they would not have to refund the funds to me. I have never had a bank not cover something that was a blatantly obvious theft. I reported this activity before all of the funds were actually released to Walmart- In another state-- with a customer phone number in New Jersey. At any rate, 5th third in Lakewood has a clean lobby, limited hours, non-local customer service, super low interest rates on savings and super high rates on loans. So many banking options now days ... don't fall for the nice lobby !!!"
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