Truist,
770 Lane Avenue South, Jacksonville, FL 32205
About Us
Truist is a financial institution located at 770 Lane Avenue South in Jacksonville, Florida, United States. As a bank, ATM, and insurance agency, Truist offers a range of services including credit cards, loans, deposit accounts, trust and investment management, securities and brokerage accounts, insurance products, and mortgage services. Truist is affiliated with various companies under Truist Financial Corporation, providing a comprehensive suite of financial products and services. Customers can find the right loan, credit card, or insurance plan through Truist's knowledgeable advisors and professionals. The institution prioritizes customer service and offers resources for consumers with Limited English Proficiency to ensure clear communication and understanding of financial terms and services. Visit Truist at 770 Lane Avenue South for all your banking and financial needs.
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Reviews
"Worst bank all the workers are slow and not experienced. Went to another bank , got what I needed in 5 minutes."
"Slow af. Idk why it's taking Hagan 500 hours to count 500 dollars. She's barely said anything at all. Also yall need to take down the "Jesus loves you" sign in the drive though window. Never coming here again"
"I'm withdrawing all my money, discontinuing all my direct deposits, and CLOSING my account. I have never encountered a more screwed up bank. Incompetent personnel, managers always absent, negligent, and seemingly clueless in matters that concern customers' complaints. Truist just plain SUCKS. Good riddance. I don't expect this financial institution to be around much longer."
"I took my first review down after speaking with the GM, but I'm putting it back here because Ebony ran a credit check without my permission and told me it was for something I didn't even need a credit check for after speaking with customer service. I received an alert from credit karma and Experian, saying I was in the market for a mortgage loan and that a mortgage lender ran my credit on Jan 10th, which is the day I went inside this branch, but only for a temporary card.I DO NOT NEED A MORTGAGE LOAN and did not ask for one! I'd avoid this branch if I were you. I've never received good service here and had avoided this branch for a few years. This is the first time I felt the need to submit a review, very upset at the quality of service and lack of professionalism."
"Customer of SunTrust/Truist for about 15 years. Went to the teller at this branch for a roll of quarters. Provided the teller with cash for the roll. The teller asked if I was a Customer which I responded, yes. The teller then requested identification, which I provided my conceal weapons license. (State of Florida issued) That was not acceptable to the teller. Why is my identification needed for a roll of quarters when cash is provided? If the teller needed to confirm that I was an account holder, maybe he should have as for my account number or debit card. Totally unacceptable interaction at this branch. Currently reviewing a possible bank change. Do not use Truist"
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