Bank of America (with Drive-thru services)

"Poor customer service, the Manger and drive up teller lied. They would not let me deposit a check that was endorsed by all parties. The Manger said the other person needed to be with me or add them to my 25 year old account. When i call customer service nothing I was told was true. I will be closing my BOA account."

"My office is two blocks away. Made an appointment online and was attended by Javier. Very helpful and friendly. Appointment started right on time and they resolved what we needed for our business."

"Have come here multiple times and every time they make you wait at least an hour even when it is slow and claim they can’t do certain jobs to avoid having to work. Recommend against it and it’s a shame since great location if you live in the Gables"

"Worst part of working with people is the constant risk of bias. Making assumptions is dangerous. This place have bad customer service. Representatives are not there to serve or help you. How happy you leave the bank is not of their concern, not surprise that your average rate is a 2 out of 5. They speak slow and low to seem educated, but they are not, they are indeed disrespectful. I left the bank so disappointed I would have closed my accounts right in the moment but not worth spending one more second there. Go to another facility or change bank, last option may be better."