Truist

"Not a Truist Bank! … waste of time driving here. Please remove this listing as Truist bank, this is a Credit Union"

"Time is money! I have been here for more then 45 minutes for a cashier check. I have bank teller experience, it does not take 45 minutes to do a cashier’s check. Granted of that 45 minutes, 10 minutes was to count the money. This branch has to learn to do things more efficiently, and understand and respect their client’s time. I hate coming to Truist because every time I come here to do something more complicate then a deposit, it’s seems to become a task of its own, I would rather go to Wells Fargo 1000% more."

"This branch is horrible. Rose is the worst. Nobody at this branch wants to work and they are rude. If a person takes the time to come into a bank it is because they want in person service not a person directing them to go online. They do anything to keep from working here. They rarely answer the phone. When you make an appointment you still have to wait 30 minutes. Suntrust and Truist have lost my business forever. Suntrust is not what it was 10 years ago."

"If I could give 0 stars I would!! I went to the drive thru this morning to make a withdrawal from my account. The teller at the window was so rude and unhuman. Even with multiple forms of Id my social and my online banking she would not allow me make a withdrawal from my account without my debit card which I explained to her that i had it canceled due to strange activity the day prior. She did not want to take any extra steps to assist me. Pure laziness!!!! I went to another suntrust the teller I had was great with a wonderful attitude she made calls for me and I was allowed to make a withdrawal from my account with no issues"

"Horrible bank experience, personnel is arrogant and not nice. The bank is extremely slow and inefficient in customer service, I also use other banks and they are much more efficient and customer centric than SunTrust. The manager in this branch is not helpful at all. Operating hours are not helpful at all for anyone that has a job (opens at 9am and closes at 4pm). Personnel in the branch definitely needs training they are not presented as subject matter experts and are extremely slow, I would definitely recommend using any alternatively such as Chase, Wells Fargo, Bank of America..."