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Truist
12737 Tamiami Trail East, Naples, Florida, United States
About the Truist
Truist is a financial institution located at 12737 Tamiami Trail East in Naples, Florida, United States. Offering a range of services including banking, loans, deposit accounts, trust and investment management, securities, insurance, and mortgage products, Truist aims to help customers find the right financial solutions for their needs. With affiliates such as Truist Bank, Truist Investment Services, and McGriff Insurance Services, Truist provides a comprehensive approach to financial planning. Customers can also explore options for credit cards, loans, and investment advisory services through Truist Advisors. With a commitment to transparency and customer service, Truist offers resources for consumers with Limited English Proficiency to ensure clear communication and understanding of financial terms and agreements.
Photos of Truist
12737 Tamiami Trail E, Naples, FL 34113, United States
Opening hours of Truist
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Truist
"The most disrespectful and insincere individuals and banking facilities we have EVER TRIED to work with. This particular branch could use additional corporate training on multiple levels including customer service. Apparently, as they stated, they don't know how to do handle certain things or that they have never dealt with specific normal things. They couldn't even give us informationon what they needed or what we needed. Not a normal experience at all unfortunately. Oooo the stories we could share. If I could give 0 stars I would."
"The waits here are way too long to see one of the people in charge of accounts. I don't mind waiting a few minutes but this place is super slow! I don't know why they don't give u an appointment option? If they do, nobody has said anything."
"You never know if the drive thru is going to be open or the lobby. It's hit or miss. The manager is never there and everything has to go through her. If I need to speak to someone I usually go to the Marco Island branch, because you know there will be someone there to help you."
"I have a mortgage with them, they took over BB&T. Since March when they took over I haven't received NO STATEMENT. I have called 3 times, each time the same lady says she will send me a bill. Today she was going to email me a bill in 20 mins. It's been 6 hours I've gotten nothing!! Don't use them they are worthless"
"Pushy and annoying. I literally came here for A) questions about my mortgage B) inquiring about money market savings account I am joint owner of. Woman spent the whole time trying to get me to sign up for a credit card. The whole time. I ended up leaving with only resolving 1 of my two problems. I won't be back."
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