Chase Bank

"Schedule an appointment to open a new account and discuss possible ways on how to build my credit. Felt like the process was extremely rushed. Not much was explained to me. And I did not learn anything. I guess my reason for scheduling was to learn about chase bank. And the opportunities it has for me. I felt my time was wasted and all my questions was brushed with a “no sorry we don’t do this.” When there’s a big sign by the entrance saying “ASK ON HOW YOU CAN BUILD YOUR CREDIT” I was truly disappointed. I left without putting any money into my account and I’m not sure I want to proceed with them. I want to know who I choose to bank with and what I’m getting myself into. Who else would I talk about credit to, any than someone who is trained to answer questions like this? Anyways thanks, for nothing."

"I have been with Chase Bank for over 40 years, and never had any issues until I had to deal with this bank. First, they never answer their phone, which could have saved me several trips. Secondly, last year I needed something notarized, and nobody was trained to do it, so they sent me to a UPS store. They did reimburse me, but after going back in forth from the UPS location to the bank. Today, I went up there, and to my pleasant surprise they had a notary public. She said to wait about 10 minutes. 5 minutes later she came back, and said she left her keys at home, and couldn’t get in her desk today; come back tomorrow after 11am. What’s next?"

"This is a great Bank to visit if you don't mind spending all morning at the bank. Slow would be an improvement on the lack of speed by these employees. There are no words. I guess when you're one of the largest financial institutions in the United States it doesn't matter how fast you move. People will keep coming back .Sad."