Fifth Third Bank & ATM 11511 Florida 82, Lehigh Acres, FL 33971

"Just tried to get a safety deposit Box and was told. I'm not allowed to keep precious metals or money in it whatsoever because it is not secure enough inside a bank vault if your money is not secure. Inside the bank's vault I would recommend another bank altogether."

"I had an account with 5/3 my bank account was hacked and 50 of 51 checks written on it were counterfeit, I notified them right away after 1st and was told the account was locked cause they would not let me close it . it took 5 months and 6 disputes 12 different employees to get my 5000 dollars back . for 2 months I had 0 money and 0 help from the bank. I would rate them -10 stars if I could, I no longer bank with them as of 10/,10/ 2021"

"Always some kind of issue here. Once had an ATM eat $500 and was told to wait until they could get to it with no help from the bank manager. I had to call the district manager to get a straight answer and get my money into my account. They're everywhere, that's why they're useful. Otherwise, it's a terrible bank with no regard for residential customers."

"They NEVER answer the phone. You get directed to go online and make an appointment to speak to someone. Wow! What customer service. Good thing all they do is Hold Onto ALL My Money! AND, there is NO WAY, to transfer money from one Business account to another. So I can't send money from my business account to another business who uses Fifth Third Bank! What is that? I have to use PayPal or some other 3rd Party Service. And! If I want to buy checks I have to go to the branch in person! Why? I can buy check online all day long. It seems to me that this "bank" really doesn't do anything for me except hold my money. It would be great if someone could tell me what, exactly is the benefit of having a Fifth-Third business account?"

"Terrible service this morning. Not willing to assist customers when we really need it and just take every single dime they can. Cannot believe that every other bank is waiving overdraft fees during a pandemic and this one won't. I received an email that stated if I made a deposit before 12 midnight they would waive the $37 fee. I showed up in 10 minutes to make the payment and was still told no. They were supposed to stop check payments and did not and then over drafted my account and won't even honor their emails they send out! Unbelievable. Will be closing my account ASAP. Like tomorrow."