Fifth Third Bank & ATM

"Worst bank I've ever dealt with. They opt to supply businesses, but never have enough change to do so. They claim they're so busy, don't answer phones and when you get there, they're not. They're always understaffed. Their rating is so low for a reason. I'd never bank with them personally. Chase Bank is surely the way to go."

"I opened an account just before the holidays. Joseph helped me sign up, get a checking and savings open. Was a sad time after loosing my father. He was incredibly polite, informative, well dressed, (which you don’t see often in southern Florida) respectful. He just called me to check up two months later. After 5:30 I might add! I cannot at all say the same for Chase. Not to mention the three week hold Chase puts on a check when all they need to do is call Fifth Third to make sure money is in the account. I’ll be switching all my accounts to Fifth a third. Mary"

"My favorite 5/3 branch in SW Florida. The folks here are nothing short of amazing, and Jessica especially has been the kind of help you think only exists in commercials. Her advice and assistance has been the key to my financial success. Highly recommend them for your banking needs."

"My wife and I have done our banking here for seven years and have always felt that we were well taken care of. In fact, Cynzia, one of the tellers, recently saved me from a scam (which shows a high level of attentiveness and personal care). Perhaps it's because we're "regulars," but in over seven years I've had none of the negative experiences to which many attest."

"This is the worst Fifth Third branch I’ve ever dealt with! The manager Jessica Pentland, is very rude! She is a high strung, uneducated hillbilly with no customer service skills whatsoever! She is awful for Fifth Third if they are trying to keep customers! Update: I received the standard ‘sorry about your bad experience, call our customer service department .... blah blah blah!’! I had already called the customer service department before I wrote my first review, but no one ever called me back!!! I cancelled my credit card with Fifth Third due to this piss poor customer service and this one particular branch manager, Jessica Pentland in Port Charlotte Florida on Kings Highway."