Orange City Equipment

"I've been there twice and I don't know what's going on but the lady behind the counter seems to not care if they have your business or not. My opinion not friendly at all..Shop is a mess..My business will go elsewhere"

"I am calling the BBB about This place they ripped me off and the lady behind the countervis a crook... I went in with a pressure washer with the intent of getting a new recoil and he gave me a part told me to fix it myself .. which if I brought it to you mean I am not a repair guy and I needed to pay to have it done.. but I took it homrnand tryed to repair it myself.. it didn't work the pull cord came off again.. so I took the part back and Mike tryed to return it butbsaid that he couldnt without the lady his wife there I went back 3 times now and today I finally was there when the lady was there and she said I need the box... So long story short I am on my way to rentva pressure washer so that I can clean a house before I paint it . Sad that this place is unwilling to do good business and they rip ppl offand I am out 60 dollars plus tax..."

"Dropped pressure washer off that wouldnt start, in addition to other work on 7-19, picked up 9-13. Got it home after almost two months to find its still not running. Opened up the carb to find nothing was done to it- dirt, corrosion and water were found in the carburetor. To be fair I wasnt charged for carb work. However if something that doesnt start is being dropped off, at least make sure it runs before the client pays for it and takes it home. Ive never had any issue in my past visits. Just aggravating to have equipment still out of service after all this. Update in response to owner reply: it wasnt running at your shop as you say cause the oil pressure sensor was also bad. I had to unplug it to get it to run. Case has proper oil level as it was changed per the invoice. At any rate its been replaced and running. Thanks for the offer."

"Did not call before work was performed with accurate quote like promised, work was completed fairly quickly (10 days) and Mike was friendly, just did not communicate their policy accurately and boss did not stand behind what I was told. Called on 4/9 and spoke to Mike regarding my blower, trimmer and mower repairs. Fuel line was bad on the blower and I asked for a quote he said between $35-$65. I said, well if it's $35 I'll have it repaired, but for $65 I'm halfway to buying a brand new blower. He said he could call and let me know but that if I didn't do the work it would be $20 for looking at it. I was fine with that. Got a call that the work was done on 04/19 and that it was $69 for the blower. When I explained to the female that called I was told I would get a call by Mike, she put him on the phone. I reminded Mike of our conversation and he said they don't call unless its over $80. I said that's not what you told me before, otherwise I wouldn't have sent the blower. The female, who Mike refers to as the boss, lowered the price to $57. I asked to speak to her but was told she was with customers. Mike then said they don't call unless its over $85, and I said it changes each time you talk to me. They gave me the option of paying $57 or leaving my blower. It's not about the money, it's the principle. If you tell me you're going to call, but you don't and the work is more than what I was willing to pay, the company should stand behind their word. I'm paying the $57, but letting everyone know don't expect a call and just assume it'll be the higher price."