TD Bank,

6176 North U.S. Highway 41, Apollo Beach, FL 33572

"America's Most Inconvenient Bank, I recently opened a bank account at this branch as a Canadian, an overall painless experience and left relatively happy with a bank account at "America's Most Convenient Bank." To begin with, I had most options and features of the mobile and online banking completely unavailable to me. I later found this to be due to my information being improperly added to the account and I had no access to change it. To try and deposit anything into my account I tried a check deposit as I could not even zelle myself, it was placed on hold for an extended period of time but I wasn't too concerned with it. A few days later I no longer have any access to the account and when trying to recover the account I had no options other than entering a SSN, as stated before being a Canadian I have no American SSN. I come into the branch and wait close to an hour to hear that the bank account has since been closed and will not be able to open another account. With no clear reasons leaving me and the banker to just speculate off the limited notes the banker could see, being told that the most likely reason for the case is because of trying to deposit by check. Only silver lining being the helpful banker I spoke to today. This has most likely been the single greatest waste of my time in all the years I've spent breathing on this planet."

"This branch needs to hire more people, It is always a wait in line , very under staffed . The head teller is very knowledgable but you can tell she does everything in the store because of the lack of staff present ."

"This branch has the worse costumer service I have ever experienced in a bank. The teller keep me waiting for a long time to make a deposit for unreal excuses no more customer inside the bank. Other employees not willing to help either. Sad part is there were no more customers. Please save your time and energy and go bank somewhere else"

"Very unprofessional I got the run around with Delicia to close account and get cashier check. This is the worst experience I have encountered with a bank in life. I was treated like a foreigner for two hours to have to go to this bank three times to close account after I was told it would be closed after i withdraw Ed all my money. I checked the next day I had 30 cent and other money in account so I couldn’t close due to the fact of unprofessional service."

"This bank rocks! I had a problem with getting statements on an account. I was originally told I could not get online access. I went in today on Christmas Eve no less and Jennifer Greenwood got up from her desk to greet me and fixed the issue. Everyone at this branch has always been so friendly and helpful."