Addition Financial Credit Union - Lake Nona 13810 Narcoossee Road, Orlando, FL 32832

"My son and I opened a checking and savings account with Miranda at the Lake Nona branch. She was very professional, friendly and helpful. She followed up with a phone call a week later. They offer alot for students and we are glad we came here to open up an account. It's nice to have a bank that is focused on outstanding customer service."

"I have interacted with the branch manager Vanessa Potter on two occasions. She has an amazing memory, having remembered a situation nearly 12 months ago. Once again, she exuded nothing but professionalism and genuine goodness on my visit today. Ms. Vanessa made my 1 hour drive worthwhile. It is people like Ms Vanessa Potter who reinforce what customer service is about. She is a great listener, and her follow through is commendable. If she says she’ll get back to you, she will. I have lived (and banked) in Florida for 30+ years. During that period, only 2 people in a banking institution have ever impressed me; both are at this Addition location. Although I live a distance away, THEY are the reasons I have not moved my finances."

"Stephanie Gonzalez is very knowledgeable about policies and procedures at Addition Financial in Lake Nona. She is my go to person for any questions that I have and lately I have had a lot concerning credit cards, HELOC and beneficiaries. In addition to being a fountain of knowledge Stephanie is very welcoming and is very customer service oriented. I by-pass the Addition Financial in my town and drive to Lake Nona because of the friendliness and service I receive here."

"I enjoyed my visit to the branch with Stephanie Gonzalez Head Teller. Stephanie was able to address my concerns and resolve my issues. I appreciate her knowledge and striving to put customers first. As a credit union suppose to support the members and she went beyond her responsibilities to help me. More like her needed in the St Cloud Branch !!!!"

"This morning I was greeted by Ms. Stephanie Gonzalez; the Nona branch head teller. She came over and asked me if she could help me and I explained to her that I wanted to get a loan. She happily went to work and within minutes got my information and the amount I needed. She informed me about my rate after checking my credit score and in a very short time I was walking out . with a positive result. She is amazing at her job and very knowledgeable"