Achieva Credit Union 2201 Drew Street, Clearwater, FL 33765

"Between 2008 and 2014 while living in the Clearwater area, I opened an account here. I thought I had closed my account when I moved but in 2018 I received a letter from Achieva that stated I still had an account and ask if I wanted to keep it or close it. I was very surprised and since my mom still lives here I asked her to go and speak to someone at a branch on my behalf. Well suffice it to say, I kept my account. I’ve been able to do all my banking through the app while living in Texas, New York and Virginia! I’m currently in Clearwater now helping my mom and we’ve gone to this branch on many occasions and have received excellent service. Very friendly and courteous staff!"

"They'll take unlimited $25 fees from you for scheduled payments using your checking number, they call this courtesy pay. Which means if you don't have money in your account, even for a few hours, they will indeed overdraft your account to take their fee money and your bill will go completely unpaid. This will happen cause they'll hold deposits from your account for too long, take forever to transfer your funds and their very few free ATMS are always down. Online banking goes offline for maintenance ALOT! they make a TON of money with Mastercard by exclusively using them for your checking accounts and they make even more by their fee schedule! If you have fraudulent charges they will always take days to rectify them, you will also get no empathy in particular from their staff such as the Assistant manager at this drew st. branch Cortia, as she will look at your charges to justify that she will Not refund fees Achieva charges you. She told me since my family went to a Sushi restaurant this week shes not gonna refund even 1 of the multiple $25 fees (assessed by Achieva) for funds not being in my account for 3 hours. You can bank with Chime instead. they take no fees from you and are FDIC insured with 60k atms, youll get an account number, a debit card and a savings account. They're leagues more advanced than places like Achieva Credit Union if you're just a single person or family who needs a checking account and savings account without paying out of pocket so they can provide you terrible condescending service and stale coffee."

"Cortia the Assistant Manager from the drew street branch was the meanest, rudest person I've ever dealt with from Achieva in 14 years. My family is out a lot of money cause of this credit unions fees and a major technical issue, she was so unbelievably condescending and never offered to help with anything. Imagine getting 5 $25 fees from your bank then all your credit cards charging you $30 a piece that your bank gets as well. Closing my account over this cause my husband and I can not forgive this level of carelessness."

"I went by to use the ATM at this location. And this Clearwater location is the main branch I have been going to for a good long time. I would encourage anyone to have Achieva Credit Union as being their Bank or their financial advisors. Even though employees stay for a while or move along Achieva always seems to have employees that truly care about the customer. Which goes a very far way with me and it's something I look for. I have seen countless times when I've gone to visit where an Achieva employee bend over backwards three times over if need be to solve a problem or to assist a customer until they can either find someone who has the answer. Or they are able to direct the individual to the resource needed to fix the problem. Overall Achieva Credit Union is a very wonderful company to have is your credit union / Bank. I truly do feel like I am treated as family and sometimes is a big brother when I go to the bank. Walk inside and say hello with a response from the employees that always brings a smile to my face. Thank you very much Achieva you guys are amazing and awesome and it's an honor to be a member of your customer team!"

"I have been with this location for many years, in fact since it was Teachers CU. I don’t typically use this account but needed to come in to reset my PIN number. This young man Alex was superb! Friendly, efficient, super helpful & very pleasant! Achieva, you did great hiring this man!"