Fifth Third Bank & ATM

"Everyone at this branch has always been so helpful and friendly! I have been with 5/3 bank for more than 10 years and have always been very happy with their services. Highly recommend!"

"I used to go to this branch, recently, I switched to a different branch. The staff there is not great either but at least they are not rude. If it didn't require too much paperwork, I would change my bank. The hold time is at least 30 mins no matter what day/time of the week it is. They charge high fees for products that they can't even properly provide."

"I don't agree with the neg reviews either. I've been at this particular location over 10 years and the staff have always been helpful and knowledgeable of my needs and the services they provide. They have actually called me a couple time to give me a heads-up on a situation with my account. I've been an account holder at other banks in the area and have always had better customer service from this 53 location... something that brick and mortars have a hard time doing these days."

"From what I've seen, most of these reviews were from at least a year ago. I recently visited, and discovered that there is a new team, so I'll share my experience. First, the new team here started around a month ago, and from what I could tell, are FAR better than the prior one. I barely had any wait, especially since it was empty. The staff was so friendly and helpful that they convinced me to open an account in addition to simply cashing my payroll check with them. This location definitely improved from the past reviews, so give it another chance if you happen to need a local bank here."

"Fifth Third in general is a terrible bank. It's not just this location, but this is the one I use the most often so it's getting the bad review. The staff seem confused by basic banking questions and are unhelpful the majority of the time. Unfair fees, unreasonable requirements, a lack of accountability. The staff are friendly enough but completely unhelpful. The customer service phone number is ever worse. The people who answer the phones have little knowledge of the services of the bank and also seem grudging to help with account issues. The phone staff are condescending as well. I switched to thid bank since it was close to my home but I am switching again. The convenience of location is not worth how difficult it is to use this bank."