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Publix Employees Federal Credit Union
482 East Altamonte Drive, Altamonte Springs, Florida, United States
About the Publix Employees Federal Credit Union
Publix Employees Federal Credit Union is a financial institution located at 482 East Altamonte Drive in Altamonte Springs, Florida, United States. As a credit union specifically designed for Publix employees, we offer a range of financial services including savings accounts, loans, and online banking. Our mission is to provide personalized and convenient financial solutions to help our members achieve their financial goals. Visit us today to learn more about how we can help you manage your finances effectively.
Photos of Publix Employees Federal Credit Union
482 E Altamonte Dr #1010, Altamonte Springs, FL 32701, United States
Opening hours of Publix Employees Federal Credit Union
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Publix Employees Federal Credit Union
"Karol at the altamonte branch and Connie with the mortgage department are amazing! They went above and beyond to take their time with me trying to cash a large check that required additional documents. Instead of telling me to come back they took their time and patiently waited for me to gather the documents through different companies on the phone (this was about a 40 minute task!). We love PEFCU! Thank you."
"Jenifer did above and beyond today! Your wealth of information and helpfulness are truly outstanding. Jennifer provided enlightening information about the app, particularly regarding ATM locations for deposits and immediate processing of credit card payments. Great insights! Armando"
"The p.e.f.c.u. teller named Jenifer @ the Altamonte Springs, FL branch was very good to me. She was very courteous, friendly, while taking care of my money transaction. Thank you very much Jenifer. Publix credit union needs more tellers like her."
"Kendra and Serita are as incompetent, rude and mediocre as only they can be. They definitely do not know the meaning of Great Customer Service. The standard for customer service at the Altamonte Springs branch is extremely low. I urge the Regional Manager to retrain them because they desperately need it or better yet, replace them. On top of that, they never answer the phone during business hours claiming they're short staffed, as if that excuse them for their lack of quality service. Every single time I've been there, there is seldomly a customer at the branch. The place looks like a cemetery. It's unjustified that they don't answer the phone."
"Michelle Fonseca was extremely helpful and kind during my visit Wednesday Nov 29th. I needed to change my name after divorce. She processed the change, provided me with a new check card as well as new checks. She was terrific especially since the prior visit I had on Monday was less than fruitful. I had my corrected driver license, proof of name change from Social security as well as certified court documents showing court ordered name change. The clerk said I had to come back from Titusville Fl (an hour away) with the updated social security card. I asked if there was any other way to process with the other documentation she said “No, you have to wait until you get the card.” The name change form itself said the information I had was all I needed but the clerk on Monday couldn’t be bothered to check. All Michelle did was check on line with other bankers in the office and look at the form to see that I was given misinformation on Monday. It did not take her more than two seconds. I let Michelle know who the other clerk who wasted my time, gas and energy. Maybe some additional training for the other clerk would be appropriate? The experience with Michelle more than made up for it. Thanks Michelle! Kudos to you and your great customer service!"
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