Truist

"Make sure you read the fine print, they will tell you anything to get your business. I’ve called so many times and had a credit of $12 dollars added twice when I was advised that I had to go into the office and ask for credit. When I came in the conversation and what’s in writing is completely different. Then to get an attitude telling me I know I told you a year ago, why would I sign up for a program that doesn’t work and allow charges to continue. Beware!"

"I needed to open a business account and was unable to because I came too late (It was an hr before closing). There were two bankers, one was assisting a guest and the other was available but couldn’t open business accounts. The reps also began speaking another language as to decide if they were going to assist me. Very unprofessional, I don’t recommend this branch at all."

"I really don't know why the bad reviews. This branch is practically new because it was BB&T at another location. I've been there with tellers and with officers/officials (I don't know how you call those whom are in their office) as well and the customer service has been excellent. I understand sometimes there are issues, but it is technology's fault. For example: When Zelle decides to stop working, and when the third party once was taking the money that's been deposited through the ATM outside. Yeah, that was really messed up but is not the bank's fault so I'm not going to give them a bad review because of Zelle and their third party."

"Terrible branch. Long wait for simple deposits or getting a new card. TERRIBLE customer service and favoritism is shown to hispanics. Also there needs to be more employees so that customers are not waiting 30min plus to speak to a banker. Disappointing."

"Beautiful building but they can only give a certain amount of change to businesses. This is the third truist bank that I go to in 5 months that keeps telling me the same thing but when I go to Wells Fargo they ask ME how much I want. I recommend any other branch to open a business account with If you don’t want to be at the bank daily picking up 30$ in change"