About the Mel's Appliances
Mel's Appliances is a premier home goods store located in Brandon, Florida, United States. With a wide selection of top-quality appliances, Mel's is the go-to destination for all your household needs. Whether you're in the market for a new refrigerator, stove, washer, or dryer, Mel's Appliances has you covered. Their knowledgeable staff is dedicated to helping you find the perfect appliances to fit your lifestyle and budget. Visit Mel's Appliances today for all your home appliance needs.
Brandon, FL 33511, United States
Opening hours of Mel's Appliances
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of Mel's Appliances
"Horrible communication - Called 2x and e-mailed 2x to reschedule a service call (setup by Choice Home Warranty) and they never responded. Had them setup again on different date and came in for a total of 6 min. for a dishwasher claim for Choice Home Warranty and took several weeks to get information to Home Warranty company. Not sure how legit this company is since I saw the 6 min. tech literally put his Mel's Appliance shirt on down the street from my home."
"Banisher provided us excellent service. He had to make an extra trip and worked around our complicated schedule. Really appreciate what he did to get our warranty refrigerator working properly."
"Serviceman came, looked at the microwave and left. Barely spoke to my wife at all. When I called the office they next day they say that the report says that the microwave was 'dirty and greasy' which is an absolute lie. It was absolutely spotless, and always is. And they claim that he said it works fine - which it does not since he never even evaluated it. He entered the front door at 10:45 and left exactly 5 minutes later (security camera verified). You have to run a cook cycle to know that it does not chime when the cycle is finished, which was the primary complaint on this $600 microwave. When I called the office they said he took pictures and they have a report. I asked for a copy of them - and they refused and said I have to get it from the insurance company. I called Lowe’s and they said the report they got did not include pictures I requested a call back from Mel, the owner. Let's see how long that takes. UPDATE: Owner of Mel's, nor anyone else, ever called back. Lowe's sent a different company and they confirmed the problem, ordered the parts and repaired it the same day that the parts arrived."
"I don’t leave reviews often but Mel went above and beyond to help when my warranty company Assurant was trying to deny my claims. He made several calls when he didn’t have to to get things approved. Mel and his staff were always very friendly and accommodating. Showed up when they said they were going to and sent someone else out when my warranty company didn’t want to pay. He was able to end up proving my washer was not repairable and got me a full refund to replace my washer. Without him making those extra calls, I would have had to pay out-of-pocket to replace my washer. I’m very thankful and will recommend and use him in the future."
"I don't know where all these bad reviews are coming from, but I am totally happy with the repairs. Brian diagnosed the problem quickly and when the parts came in, he was here the next day. I watched him do the repair and he knows what he is doing. when I called to check on the parts, the lady was polite and she gave me the information I needed. Everything she said came true and my washer is fixed. Now I know why the reviews are so bad. The day after my washer was repaired, it broke again so I started another claim. The repair guy came out 10/3, looked at it and said he would order parts. Two weeks later I called to check on the parts and they said it was repaired on 10/3 - it was not. The lady on the phone could see no farther than the computer screen telling her it was repaired and could not offer me any help. Now I am waiting for Lowe's customer service to call me back since the warranty company has no options in their phone system or web site for my problems."
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