Truist,

11253 N 56th St, Temple Terrace, FL 33617, United States

"I joined this bank and was very happy with everything. I am transwering all my money from GTE to trust for 2 reasons. I live very close and g. T. E! We'll pay pay a charge when you don't have the necessary funds they will, do you insufficient funds, but they will pay. OK so I went to C cee's pizza and I was $2 short, but they paid it and charge me $35. So this is a complaint against g. T. E! And there's no way to prevent. I don't know if truth has the same policy but beware of overdraft fees. At GTE credit Union, there's no way to opt out. Opt you in and charge you thirty five dollars"

"I can't say bad words here. But will never consider make bussing with them. Spend three hours opening a small business account and two days later with no communication from them my account was canceled"

"This is a terrible branch of Truist. Most of the employees here are slow, uneducated, and do not have good customer skills. There is a new lady that works here that is actually a pleasure to deal with, but that is the exception."

"Called in today 4/29/22 @ 3:50PM the website shows they close at 6pm! I called and no one answered the phone. Kept ringing to an automated menu, would not give me an operator. I pressed "0" and had to press it 10 times and still no one answered! We use these people for our business! The reason I was calling was we called on Wed 4/27 for someone to call us back about making account changes as we'd lost an employee who has access to our bank!! I need to remove this person from having account access ASAP and apparently this isn't important enough for a manager to call us back in 2 days!!! Come on Truist, you have to be kidding me!! Someone has access to our bank and I need them not to but I can't get anyone to talk to me! I wish I could give a negative number but 1 star was the lowest! We're switching banks after 10 years on Monday! Congrats!"

"Customer Service was Terrible today in the Drive through line I pulled up to withdraw money no cars next to me I sent over my information as usual and pressed the call button no one came for 10 minutes two cars pulled next to me and got service before me and left I still sat there for another 20 minutes until I got My $400 and that’s not the end for the 30 minutes I sat there the landscaping company blew dirt all over my car for at least 20 minutes of the time that I sat there waiting for such a small amount of money the dust and smoke was all throughout the air due to the blower people pulling up couldn’t even roll down there windows for service."