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LaserShip
9446 Philips Highway, Jacksonville, Florida, United States
About the LaserShip
LaserShip is a last mile e-commerce delivery institution located at 9446 Philips Highway in Jacksonville, Florida, United States. With the largest 1 and 2 day ground footprint, LaserShip is able to deliver faster to meet customers' expectations and build brand loyalty. By specializing in small package delivery, LaserShip is able to save on costs and provide lower shipping rates for customers. Serving 35 states and Washington, D.C., LaserShip's delivery network reaches customers wherever they may be. LaserShip offers a proven alternative to single-carrier shipping strategies, helping businesses mitigate risk, save money, and increase flexibility. The institution also provides exciting delivery opportunities for professionals who are passionate about customer experience and have a strong attention-to-detail. Additionally, LaserShip uses its geographical footprint and infrastructure to assist in disaster recovery, hunger relief, community health improvement, and more.
Photos of LaserShip
9446 Philips Hwy #1, Jacksonville, FL 32256, United States
Opening hours of LaserShip
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
09:00 - 17:00
Reviews of LaserShip
"I have never experienced such horrible customer service. I had two packages that were to be delivered on the same day. One package was delivered and for the other package they said there was not a safe place to leave the package. How is that even possible that there was a safe place to leave one package but not the other. I was told about 5 other reasons it could not be delivered via text and email."
"Warning: when they send the more info needed message.. click and add full address. Apparently when you order through third party they only get a partial address. Better than I expected. Placed my first order with temu said out for delivery then got the message of more info needed. I added my address and package arrived next day. A little ripped but all was intact."
"Absolutely atrocious service. All our mailboxes are on the same side of the road in our neighborhood. Some houses (like ours) team up with their neighbors to group the mailboxes in a nice design so one house isn’t contending with maintaining two, three, or more separate mailboxes in their yard (like our across the street neighbor). LaserShip delivered Timberlake Shoes in their original box by leaving the box positioned on top of the mailbox system in the rain on a Sunday while we were out at church. Our yards are a minimum of an acre and the driveways tend to be very long. Many mailboxes cannot be seen from the owners house. The fact that this package wasn’t stolen was a miracle. The fact that the water damage was fairly minor was also a miracle. This delivery was pure incompetence."
"They said my package was delivered to a " Mailroom" and signed by a Tiffany D. My apartments have no Mailroom and it was on a Sunday which the front office is not opened. I immediately went to the neighbors apartment to check there and he said he didn't have either. The next night another neighbor came to my door and delivered it and said she saw the package just sitting on top the mailboxes and had even been open. Before I wrote this review I noticed how some of the other reviews sound just like my experience. They literally falsely signed the package and threw it on top some mailboxes. That's so ghetto. I knew when I saw that the company was based in jax, it was going to be unprofessional and ghetto. Gave them and chance and they proved me right! It never fails Duvaaaaal!!!!"
"I am always blown away by LaserShip’s ineptitude. In the past two years, I’ve had six packages shipped through LaserShip. Of those six, there have been delivery issues with three of them: one arriving three months after the expected delivery date, and the other two not arriving at all due to the carelessness of the drivers. So we’re looking at a 50% delivery success rate. I was tracking the status of my most recent unlucky order, and saw that it had been marked as delivered to my front door. Upon checking my porch, I saw there was no package, so I go back inside, where I verify that I put in the correct address (I did), and saw that there was an attached photo of the “delivered” package. The photo was of my packages on the ground in front of some other apartment complex’s mailboxes. Even if it had been delivered to the correct complex, leaving a parcel outside on the ground in an unmanned public area is completely unacceptable. I would say that I want to see them do better, but frankly, I’m eagerly awaiting the day LaserShip sinks."
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