Talon Towing and Transport

"Scott was awesome... got to us fast, figure out how to lift our Sprinter van to not damage it and got our family off I-75 and to a much safer place. Can't thank him enough for all Talon did for us that night."

"It was absolutely awful!! My 86 year old dad and I were rear ended by a wreckless driver on our way to our vacation spot in North Fort Myers and the car was totalled and towed by the police to Talon. It was nothing but a nightmare from that point forward. We ended up transported by ambulance to the hospital without any of our meds or belongings. Beat up and bruised and in pain but we did not require hospitalization and were discharged. We were assured by police that we would be able to get our meds and breathing machines that night. We called the tow yard but they refused to let us into the tow yard saying we would need to wait till Monday to gather our things. My dad has life sustaining medication and we both have our breathing machines which are vital to our health yet they did not respond and simply said no. I pleaded with the nurses at the hospital who then called the towing company who agreed to meet with me Sunday morning after 9:00 a.m but I needed to bring $50 cash to get in the gate.we didn't sleep because of the lack of meds and our breathing machines. Sunday I wasn't able to secure a rental but called all morning to the tow yard with no answer. I was able to get a ride one way from a friend who was passing through at 10 and arrived at the tow yard for 11. Empty and still no one answering the phons was left there with nothing and had to call the state police because we NEEDED our meds and machines. They were able to contact Talon who assured me they would be there for 1pm saying I missed my 9am appointment so I'd have to wait. I explained I was never told I had a 9am appointment but was told to call after 9 and no one was answering. I waited outside the gate laying on the pavement in the heat physically in pain and bruised from the accident till 1. Then 1:30 still no one came. I called the number again... He answered. I asked if he was coming. His response was "I'll get there when I get there you missed your 9am and I'm at church so I'll be there when I can". I asked when he thought that might be his response "I don't know at least another 45 minutes. I cried. Layed there in the sun and waited. I was at his mercy. My dad needed his meds. We needed our meds and machines. I had no clean clothes. 2:40 he arrived he was intimidating tall and strong looking and visibly angry. I struggled to get up. No sympathy. I was clearly ruining his day. Just a "come on you got the money in cash" and he ushered me into the office took the cash made me sign papers and pointed at my car. I was in agony crying not only from pain but the shock of seeing my mangled car and he simply said "get what you need quick". My bags were wedged between the back of the car and the seats where we were impacted. I had to pry them out. My ribs were on fire and my head pounding and my body barely able to maneuver to get the bags out he rushed me saying to take only what I needed NOW and to come back tomorrow when they were open during normal hours to get the rest. I explained that this WAS what I needed. He offered no help just angry words and a rushed attitude. I was able to struggle to get my bag and my dad's bag and our meds and stacked them out of the car. He told me to make sure I put the plastic back on so it didn't get rained on. And walked towards the gate. The tow yard is sand. I struggled to drag my things to the gate... No ride home yet. My phone battery at 8% and I needed to call for a ride. He simply waited for me to drag my things out past the gate entrance onto the pavement where I'd waited for him and locked the gate and left. No words just clearly relieved I was done. I never felt so un-important in my life. Thankfully I was able to request a Lyft from there home before my battery died but had to wait 45 minutes for it as I again sat with my things outside the gate. A little compassion would have gone a long way but there was none and I was made to feel like my needing to get medicines was a massive burden to him. He had no kindness despite what I'd just been through."

"Had a large item delivered, and needed help getting it off the tractor trailer. Greg was the best. He handled everything without an issue! When you want the best, you hire the best! Thanks Talon!"

"DIFFICULT - ABNOXIOUS - HATEFUL - ARROGANT - BEWARE ! ! ! Car was impounded due to an accident, and did everything legally possible to make it complicated to get it out and to jack up the fees, place a lien, and keep & resell it!! They love down-talking and scolding you!! She told me I couldn't use my trailer because "I wasn't going to pay $26,000 for their driveway if I were to scratch their asphalt"! I called Damas Towing to get it out, a friendly local tow company that I highly recommend, and they also treated him with the same disregard and hatred!!! BEWARE BEWARE BEWARE"