United States Postal Service 11805 U.S. 231, Youngstown, FL 32466

"Mixed emotions on this location, usually the lady at the front desk is accommodating and cordial. My wife arrived just before closing time, and they were closed already. I actually arrived one time just after closing, and the guy inside saw me but didn't acknowledge me. I understand that, but when we arrive before closing time and you don't allow us to do business, I draw the line."

"This is a nice post office. I went in and they took care of me quickly. There is plenty of parking in the front and on the side. It is very clean. There are mailboxes that you can rent inside."

"I came in to have a duplicate key made for my mailbox with my sister. I thought that got squared away, but then suddenly I find out they changed the locks on my mailbox without my consent. I go up to find out why, and the African-American lady that works there said that's what I asked for and tried to charge me 25$ for it, which I refused to pay because that's not what I asked for. I didn't ask for a change in my locks. I asked for a DUPLICATE KEY to be made because only two keys existed prior and I needed one for myself. The lady wanted to argue with me and tried to make me pay for their mistake. I continued to refuse. When I asked for a manager or HR number, she refused and ordered me to go to Walmart for a mailbox key (Newsflash: Walmart doesn't make mailbox keys) before, finally, throwing me a set of keys for my new locks and basically telling me to leave - which I promptly did. This place is worse than Lynn Haven's USPS Office."

"Good honest people doing a honest days work! I've lived here 10 years, I have never had a piece of mail go missing..be damaged, or been rudely helped. If anything these women have gone out of their way for me on more than 1 occassion. Thank you for your service, and just remember you can't please everyone all the time."

"WORST customer service EVER!! The entire staff couldn't care less about the customer and issues they may have. Spoke with the "Postmaster" who had an attitude while the customer service rep at the neighboring window made sounds and muttered things under her breath the entire time. Oh- and they NEVER answer their phone! Don't even try. Literal worst experience with a post office I've had in my entire life. Such a shame because it's a long way to drive, also. Zero stars!!!"