United States Postal Service 550 Molino Road, Molino, FL 32577

"The Molino post office is awesome! One of the best post offices I have ever done business with. Very thankful to have the friendly and fast service so close to home."

"Molino post office is very unaccomodating. I have an electronic gate on a short paved driveway. They refuse to drive down the driveway to deliver packages even though the gate code is posted for them. The UPS brown trucks and the Fed X will come down the driveway. Not customer focused at all. I have to drive to the post office when I have a package to pick up."

"Now that the horrible manager is gone (Martha I believe her name is), the post office is a pleasure to deal with. The nasty signs are removed, the service is better, you can tell the employees are happier. Danny and Melinda are WONDERFUL!"

"Since April 2022, I have had WONDERFUL customer service at all times at the Molino Post Office! Our mail carrier, Melinda, has been absolutely magnificent ever since we've had her as our carrier as well, many years now. Thank you!!"

"I have been to this post office a handful of times and encountered a polite man at the front desk! He has been so kind and always a joy to do service with. On the other hand, there is a lady (I believe the postmaster) who has something negative to say every time she is at the desk or runs out to say something. The first time I asked for pretty stamps for my daughters birthday invitations and she made a snarky remark, like it was a problem that I asked for something other than the easiest grab. The second time I came in at 1557 with 15 packages that were prepaid and ready to go, they close at 1600 and she came walking out of the office to tell me I need to come earlier. They’re open until 1600 and paid to work, that’s their job! I have a family of 6 and I don’t have the pleasure of coming and going as I please. The next time, I had a few letters to mail with stamps and came in 5 till close. She said, you’re lucky I didn’t already close up on you. Again, this is my 3rd encounter with her now. Next up, I dropped off about 5 packages and asked for some medium flat rate boxes ( whatever you can spare, but I need 5 please) and she comes running out saying I need to order my own because they don’t have a lot of space to store boxes. Okay, I will order from now on. But I told her every time I come in she always has something rude to say to me. So the point of my long review is that customer service is EVERYTHING! Little did she know I actually worked in a contract post office, we strived for excellent customer service and that says a lot about ones character. Beware!!!"