Palm Arcade 2647 Mall Drive, Sarasota, FL 34231

"The so called “manager” ( her name is Ruth) is the meanest person. She is very unfriendly and lies. She also cheats in the so called drawings. She favors her friends, who she calls in to win the drawings. Worst place EVER! Edit….another lie after I posted this review….a person named “Mark” wrote a review and said he was there that day and it wasnt the manager but the customer. How would he know? The only other customer in the place was the person who the “so called manager” called in to win the drawing. When the “so called manager” was asked for the owners name, she said she was not allowed to give this information out! Who does this? What was/is she trying to hide? When asked to review security footage (after being wrongfully accused ) again she stated, not allowed to. Who does this? What was/is she trying to hide? Im SURE her cheating is on the security footage. Hopefully the owner sees/reviews this! Also notice suddenly after my review new reviews show up (recruiting people to write nice things about her). Coincidence….I think not! You shouldn't be rude, a liar, and a cheater Not good for business!!!"

"I have so much fun at this arcade, I enjoy coming here, it is always relaxing and welcoming especially seeing the familiar staff every time I come. Ruth is the primary reason why I like coming here instead of the other arcades in the area, she always cheers me up. I definitely recommend it to anyone who’s looking for a good getaway."

"I have been going in the club basically since it opened. Since Ruth has been manager it is more friendly than previous manager. Ruth always tries to help the customers. I was here the day the women got upset and it wasn't a management problem. It was the customer."

"This place is so fun we go here everyday and do the match because we live around the block. Today Ruth was in and she is so pleasant and helpful, she even even came over and cheered for us when we got the major, absolutely love this place!!"