UPS Worldwide Express Freight Center 350 Enterprise Street, Ocoee, FL 34761

"They broke the parcel, they refuse to reimburse the damage!"

"Worst freight service that I ever encountered. I received my pallet one week after the scheduled time. Bad customer service, they do not know where your shipment is, they are leaving a whole pallet in front of your house and just go. Some of my stuff broken. Terrible handling on pallets."

"Small whse and parking lot. One entrance thru car parking lot. One way around whse. Office located on backside. Between truck shop and whse. Yarddog lets u know where to drop tlr. After dropping loaded Trailer-Take left out of whse( past ups) next left _drive straight back and around bldg. This is empty Trailer Yard. Can park overnight here. Bobtail section in Front. (Do break in bobtail section and then get tlr)."

"Worst customer service I have ever dealt with. They couldn't deliver my package 2 different times because they needed someone to be home. I was home the entire day on the day of the delivery, just to find out from a neighbor that the box which looks like a TV was sitting outside next to the gate. The gate which is an 8 ft gate, that was open anticipating that a package would arrive. I got to the package just before a random person was slowly driving by my house staring at the package. Contacted customer service and was told that because there is a sign warning about dogs that they could not do anything, then they said that the gate was closed, then they said that they only do curb side Delivery. So why did someone need to be home if you were just going to drop it off. Couldn't even file a complaint because no one would transfer me to the correct place."