FedEx Cross Border 10040 18th Street North, St. Petersburg, FL 33716

"It’s so bad my package arrived late - like extremely late over 1 month and it came soaking wet my package was fragile and the things inside broke - got a refund from the company which is good"

"Absolutely disgusting. I sent a few orders via Fedex Cross Border. None was delivered. Tried contacting CS a few times. Noone bothered to reply. They say I have a manager allocated to me but phone calls or emails are not answered. Inexistent customer support, inexistent delivery service, orders are lost, returned without a reason and lost on the way back, delayed, CS does not care about you or your problems. Standard reply is - your order is lost, file a claim, they don't even try to investigate and find it. Got lucky a few times and received a response from random people in the company but everyone gives different information like nobody knows who is doing what in the company. only finance department know its job - they send invoices in time:))) Just stay away from this courier. Absolutely insane. Thank you for ruining Christmas presents."

"WARNING. This service is disgusting, NEVER use it. They never update the tracking, they don't have a phone number, when you contact them via email they keep saying things like "we are not aware that there is any concerns with that lane but we have raised the investigation with this particular item" That is a lie, they will keep telling you that and never give you a real answer of where is the parcel or what has happened to it. I was sent a parcel a month ago and still no news, it has been stuck somewhere while these useless people tell you that they are not aware of any concerns with that lane. DISGUSTING. THIS COMPANY SHOULD BE CLOSED."

"Terrible people on the phones they're very inconpitant. No tracking info. They tell the systems are down. They say will investigate and email you results and nothing. No package delivered. This company is a fraud. Consumers BEWARE. DO NOT USE."

"Ordered my package 12 days ago. Can’t track my order, the order number doesn’t work. It is shipping literally from one state over and I have no idea where my package is. Last update was that it still waiting for a carrier pickup after 12 DAYS. This is actually unbelievable. The website I ordered from said it would take up to 6 days."