JETSURF USA
1635 North Bayshore Drive, Miami, Florida, United States
About the JETSURF USA
JETSURF USA is a premier store located at 1635 North Bayshore Drive in Miami, Florida. Specializing in high-performance motorized surfboards, JETSURF USA offers a wide selection of top-of-the-line products for water sports enthusiasts. Whether you're a beginner looking to try out a new hobby or a seasoned rider in search of the latest technology, JETSURF USA has everything you need to hit the waves in style. With a knowledgeable staff and a passion for all things water sports, JETSURF USA is the go-to destination for surfers of all levels.
Photos of JETSURF USA
1635 N Bayshore Dr SUITE A1, Miami, FL 33132, United States
Opening hours of JETSURF USA
Monday:
06:00 - 14:00
Tuesday:
06:00 - 14:00
Wednesday:
06:00 - 14:00
Thursday:
06:00 - 14:00
Friday:
06:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of JETSURF USA
"Update: It has been almost two months since I shipped my board to them to get the engine-not starting issue (#2 below) fixed. Though I tried to contact them many times, they do not respond any more. So, here is issue #4 in addition to the other three issues below: #4: I shipped my unused board back to JetSurf for the service, but they do nothing but just keep it. JetSurf, What are you going to do with my board? Are you just going to steal my board? You made me paid almost $15k, then gave me a broken board with wrong side fins, shipped the board late by a few months, and now you do nothing and keep my board? John from JetSurf said he would fix the engine issue if I pay either the shipping or the cost to fix the body damage - What is the status of this?? Here are the issues I am having with JetSurf. I would like to emphasize that those issues are about a new board which I have Never used / taken to water. #1. My board came with a wrong set of side-fins (= JetSurf gave me wrong side fins). #2. Per JetSurf's technicians' comment, the handle of the board is defective - It sends wrong information to the board, resulting that the engine does not start, or stop while operating the board. #3. JetSurf shipped my board several months after the promised date. As a result, I received the board in winter, so I could not test the board to find the above issue 1 and 2 right away. So, with 1. and 2. above, it is safe to say that JetSurf is not doing proper shipping/factory inspection. Now I found the issue 1. and 2, so I had to ship the board back to JetSurf. Before shipping the board, I inspected the board and took the video of the board to prove that the board had no scratch, cracks or any damages. Then, I shipped the board to JetSurf. Unfortunately, the board arrived to JetSurf with scratches and cracks, and JetSurf says below: - I am responsible for the damaged during the shipping. - I am responsible for the cost to fix the damages + the shipping cost. What do you think? I have all the emails, videos, and the call recorded for above. With those, I am still trying to get those issues resolved."
"I had some issues with my board which I had purchased elsewhere and found jetsurf usa on the interenet. I contacted them and was surprised and impressed by the level of service I received from them even though I did not purchase the board from them. The service manager Or was amazing and very patiently and promptly helped my solve my problems. I strongly recommend this business."
"I live in Sioux Falls South Dakota and recently worked with Gus and Or in purchasing my first Jetsurf. At first I had a few concerns because I live so far away from Miami and did not have any hands on experience during this process. Gus spent almost two months learning about my lifestyle, asking and answering questions to help me find the right board. Since purchasing my Jetsurf, I have worked with Or in technical support. He returned my every call the same day, and spent unrushed time helping me thoroughly understand each system and how they function. I soon found out that I could trust what they said. My experience with Gus and Or has been both personal and professional! I am extremely happy with the board and the customer service they have provided! Jim H."
"These guys are awesome… Communication with them has been excellent. I had a couple questions on my new to me GP 100. Not only did they answer all my questions but they called me and followed up to make sure to see how my board was running. Additionally Or gave me maintenance tips and general guidelines on keeping my board in tiptop riding shape. Highly recommend these guys… A++++"
"We love JetSurfing! It's a fun activity for the whole family. I am not good with engines, gas or oil and was terrified that I wouldn't be able to figure out how to use or or the maintenance. Gus and Or both got on multiple phone calls, video calls and emails to help me through it - and it was easy! Now we spend our summer on the Jetsuf and love it!"
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