Passport Services at Coral Square Mall
9239 West Atlantic Boulevard, Coral Springs, Florida, United States
About the Passport Services at Coral Square Mall
Passport Services at Coral Square Mall is a local government office located at 9239 West Atlantic Boulevard in Coral Springs, Florida, United States. In partnership with the U.S. Department of State, Passport Division, this office offers a convenient location for residents to apply for a U.S. Passport. The Passport Services Office provides passport and fingerprinting services, utilizing the QLess Virtual Check-In System to reduce wait times and improve efficiency. Expedited services are available, and visitors are advised to check processing times on the Department of State website. Fingerprinting services are offered on Wednesdays from 12 to 6 p.m. It is important to note that the office does not provide fingerprinting for certain purposes such as expungement, name changes, or concealed weapons. Customers must bring their own card or purchase one on-site for $15. Operating hours are Monday to Thursday from 7:30 a.m. to 5:30 p.m. and Friday from 7:30 a.m. to 3 p.m. Please be aware that by clicking 'Continue' on the website, you will be redirected to an external site and the City of Coral Springs is not responsible for the content on linked sites.
Photos of Passport Services at Coral Square Mall
9239 W Atlantic Blvd, Coral Springs, FL 33071, United States
Opening hours of Passport Services at Coral Square Mall
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of Passport Services at Coral Square Mall
"Staff appears need to be refreshed in accommodating scheduled vs walk in services. There were at least 2 people who had the same scheduled time as me. 2 minutes prior to our appt time, they took a walk in. That delayed all three scheduled time slots. I waited for four weeks to get my appointment. The dashboard stated I was next; yet, they took the walk in first. One of the clients, who is second in line according to the dashboard, complained to Luther Lorenzo about servicing the walk in first before the scheduled clients. When he heard this lady will inform the mayor of Coral Springs about this, he immediately informed one of his staff in the back who came out to assist her. But, I was supposed to be next according to the dashboard. I confronted Luther who denied he told his staff to help this client first; “I told her (colleague) the situation and she chose to help.” I confronted him that he’s playing politics now; he indirectly told the staff to help the lady before me without saying it explicitly. He knew the cause and effect he created. He nodded and said “you are right I suppose.” No apologies . Two people skipped me; I waited for 4 weeks for this. What’s the point to have appointments and application service in place when no one is following the simple procedures? This had caused the third person in line after me to be minimum 45-60 min delayed. Very disappointed. Unacceptable."
"Extremely courteous staff, high quality public service. We were very impressed by the service that e received today. The staff was not only nice and patient with us, but they were also responding and providing information, with great attention, to every customer that walked in. We were very grateful for their service."
"Super friendly staff! I’ve never experienced that in a government agency! They are so nice and responsive and HELPFUL! They even have one day appointments available if you go online and wait in the queue. in and out in 45 mins! An absolutely perfect experience"
"The staff at City Hall in the Coral Springs Mall are super friendly. I was very surprised on how nice and helpful they were. Remember you can only pay with check or money order. And they are located next to T-Mobile store."
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