L&M Marine

"Update: After making my review, I was contacted by the warranty manager. We had a discussion about what happened and some possible reasons why my issue was not handled. I sent him some pictures and he took care of the rest. I just recently received my new seat. Thank you L&M Marine. The service after the sale has not been good. They showed me a cut in my seat and I was told it would be warranted and that pictures were taken. Didn’t hear back from them. Later someone called me to see how I enjoyed my new boat and I told her so far so good. I enquired about the warranty on my seat and she would check on it. She asked for pictures and I texted them to her. Haven’t heard a thing since. I even texted her number back to see if they were going to get something done. Still haven’t heard anything back."

"The worse experience we have ever had with a boat dealership. My fiance made an appointment to get warranty works/maintenance done and they kept it for over 8 weeks and barely fixed anything. They gave him an itemized receipt stating the work was done and it was not. The trailer's brakes did not work but they insisted that they do. We were almost in an accident because of it. It is not difficult to do right by people whether it is warranty work or paid service. I would not recommend L&M Marine to anyone."

"I did not purchase my boat there, but I took it in for a 20 hr. Maintenance. Since then, I have had problems. I took it back a few weeks ago, and they fixed it, supposedly. However, I used it this weekend, and the boat did not get over 9 MPH, with a 140 Suzuki. No other choice but to take it tomorrow. I am at my wits end, and I am not sure what was done to it! Edit!! They have a great service team!!!! I got a chance to meet the service manager who actually took the time to take me out on the water and run my boat. It is running great!!! Excellent, professional service from a group that is focused on the customer. I will be back!!!"

"We have just purchased our 2nd boat from L&M Marine and are 100% pleased with the whole process! Relationships are important there- how do we know? The day we actually went to look at boats we were greeted by a young man, introduced himself and asked how he could help. When we told him what we were looking for and had bought a bass boat there as well, he immediately asked who we dealt with and he went inside to get Carl. He knew we already had a relationship with Carl and just put us together. Great buying experience, great customer service before, during and after the purchase!"

"We had a 2018 War Eagle 2170 Blackhawk. We’d been looking at the Xpress H22B for awhile. We contacted L&M Marine and were connected with Carl. The buying process was super easy. I’ve always been a fishing person and not necessarily a boat person. But after the first weekend with our new Xpress, I’m officially a boat person! We put over 200 miles on the boat in 2.5 days. Red in service is definitely asset to this business. Cannot stress this enough! We had a problem with the steering the first day. Carl directed us to Red. Red sent a mechanic to meet us at our convenience and fixed the issue, and we were able to enjoy our boat for the rest of the holiday weekend. He also gave us a WeOwe on our first service. If you’re looking to buy a boat, the service after the sale is TOP NOTCH at L&M Marine! You won’t regret either buying or servicing your boat there. Thank you, Red, for salvaging our weekend."