United Tool Corporation

"Nice Repair Center Dewalt Authorized...on time respectful.. Easy to deal with"

"Very Helpful and nice people,"

"Took in Dewalt tool for warranty and even after speaking to dewalt directly about how this place is authorized to replace the tool, United tool corp insist on repairing the tool instead. I have been waiting for over 3 weeks on parts. The best part is every single time you call this place they send you straight to a full voicemail so you can't even leave a message. Don't waste your time coming here."

"I called during the week for a part I needed for a tool. The older person that answered said that the person that handles that is Henry and to call back in an hour. I called back and talked to Henry. He told me he had the part and I told him I would be by on Saturday to pick it up. Drive all the way from homestead and the older guy I talked to earlier in the week told me he couldn’t help me. He said only Henry knows were the parts are. I asked him if he could call him and he said no. All the while answering me in curse words in spanish and with an attitude. There was also a younger guy there. My question is why open up on Saturday if no one can sell parts? Why is it that the younger guy taught were parts are? This is why people buy online nowadays. No customer service."

"Very pleasant experience. A small mom and pop shop that serviced my Dewalt Miter Saw Stand. It was a little unconventional for them (most people need service on their power tools, and I showed up with an accessory,) but they turned it around within one business day. I noticed that they also sell and rent quality tools from their shop. All name brand stuff. I very much recommend them."