Regal Nails, Salon & Spa

"My friend went in their to get her eyebrows done and they burned her on top of her eyes she went bk to get her money back and they wouldn’t refund it"

"NEVER I mean NEVER go to this establishment. My mother and I came in for an overlay on our natural nails with gel polish before Christmas. By Christmas morning our nails were popping off and the polish was bubbling and peeling off. Went back to the establishment for them to fix it. Not only were the combative but they also blamed us for it happening. Their only solution was to redo our nails with the same products or pay additional to use other colors. They did redo our nails and it happened again less than a day later!"

"It was rubbish and they charged us 2 dollars to use our debit card don't use your card because they will charge you and the place is really dirty"

"customer service is a joke. Tina and her husband Peter are very rude and talk to their customers in an unprofessional manner and tone. I do not recommend this salon. Today I witness how Peter disrespected a customer because he told her to go to Tina to get her feet polished. Apparently she's used to getting everything done by him but all of a sudden told her to go to Tina. The lady asked why He was very rude to her and just waved her off. She asked Tina why he wasn't doing her feet, and then she gave her attitude. The lady asked did the lady who jumped in the chair after her have an appointment? Tina said yes and started talking in their language. Which I found very rude. The lady said that's all they had to say. It's not what you say, it's how you say it. I agree with that. They were very rude to this lady. I've seen other situations and tried to ignore, but after today when Tina told this young lady, if she don't like it, don't come back, that was it for me. Who tells their customers that? She never raised her voice or became disrespectful when she had all the right to. I've been going here for awhile and today was the last day. Please don't respond with we can talk about it or anything. you lost 2 customers today. That young lady and myself. Customer service means a lot to a business. But not in their case. They're disrespectful, rude, no regard. Tina is so hungry for money, just begs for tips when she's the owner. I pray that young lady never returns. Horrible place"

"It was honestly really trash. I did my acrylics with them and when I went back to take them off the man did not soak them or do anything to soften them. He grabbed a nail and started taking them off, he almost ripped off one of my nails and made me bleed in at least five diff nails. I have no experience with nails, so I thought this was normal. I let him paint them with regular polish since I was hurting really bad and he got mad at me multiple times because I kept moving since it was burning!!! Absolutely awful! Never going back"