Lucky Nails

"I visited this salon for the first time yesterday. It was the worse service I have ever received. First of all, the place felt dark and dreary; no music, no life. The guy gave me a pedicure. I had to ask for sanitary pedicure tools. The girl brought them to him and it appeared she was upset because I asked for them. He proceeded to open them in my face as if in to say, see here you go, your sanitized items. He didn’t say it out of his mouth, but his actions showed he didn’t like me requesting them. He then started my pedicure. No solution in the water, just plain water.Before pushing my cuticles back, he didn’t even put cuticle softener around my cuticles; he just shoved them back. I said wait a minute, you are suppose to put softener around my cuticles before you push them back; he didn’t understand what I said so I just let it go. Then he proceeded to scrub my feet. He was scrubbing my feet with the scrubber and plain water. I said you are not putting any solution on my feet before you scrub them. He said something I could not understand but got the solution/ cream and then proceeded to quickly scrub my feet. Then he grabbed a bottle that has dish detergent in it and scrubbed my toes; yes, literally dish detergent. After drying my feet he clipped my toenails down and proceeded to polish my toes. I said wait a minute, you clipped my toes but you did not file them in a shape. He totally forgot to file them. The old lady came over and I told her what was going on. She then got another lady to take his place. She was friendly. She shaped and polished my toes. I have passed this salon on several occasions and I rarely see any customers in there. Now I know why; only a few may return after they receive service. Well, I did leave the man and the lady a tip but I will never ever go there again. They don’t have the latest products, feels very dreary and I am not sure if the know how to do the latest styles. Never again"

"I came and had a very pleasant experience, everyone was very nice and friendly. Snow was wonderful and my pedicure came out so nice. I definitely recommend!"

"The two techs that did my nails Rachel and snow were great and the atmosphere was really pleasant to be in, plus my nails turned out beautiful!"

"The man was very rude I had shown a picture of what I want he grabbed my phone and said forget about it then when it's time to dry my gel nail polish he took my hand in a certain way that I can't even explain. For my pedicure and my eyebrows the old lady did them that was a big waste of time for my $107 plus $5tip I can't go nowhere with those messy things. If you have to go there please avoid the man and the old lady because the Cubans ladies are well mannered and professionally served. Definitely I would like to get there for nothing."

"Snow the owner takes every precaution COVID related to ensure her nail spa is safe for customers. She is very punctual, assertive, and thorough. Her staff follows the same ... I was very happy with the outcome and the pricing is very fair. When I visit again, I’ll be sure to come back !"